Associate Manager - IT Ops RTR

Job Description- Assoc. Manager, IT Operations, Finance (RTR) Who we are: We're one of the world's largest food and beverage companies and a trusted producer of high-quality, great-tasting, and nutritious foods, earning us a spot on 97% of American household tables. As the guardians of our beloved brands and the creators of innovative products, we're dedicated To Sustainably Grow by Delighting More Consumers Globally. Today, The Kraft Heinz Company is building a new legacy by investing in a robust Digital infrastructure to revolutionize the food and beverage industry. We are on a journey to create a digitally-powered, agile-enterprise – all while honoring a 150-year heritage and a portfolio of 200 iconic brands. At the heart of this journey is our ambition to create an environment where powerful AI solutions augment humans and where small mission-based teams relentlessly pursue tangible solutions for our consumers, customers, and the enterprise. That ambition requires us to create a modern cloud and data ecosystem - a one of its kind that becomes the neural network of our company. We want you to bring your tech-self to us. We use Python, R, Spark, React, Tableau, Snowflake, Azure, and others to solve our business challenges. You can look forward to high-impact, no bureaucracy, entrepreneurial work – done in small teams – and a unique opportunity to create something bold, something awesome, something inventive -- and something globally impactful.   What You’ll Do: Manage a team of external IT technical resources to ensure reliability of all SAP-related Finance applications globally. Take ownership for IT reliability in assigned areas globally. Be a subject matter expert for SAP Record to Report Lead timely issue identification, resolution & escalation when appropriate. Foster an active relationship with the business & functional IT teams in related areas. Assist with the enhancement process in assigned area, working with IT lead to ensure that all system enhancements follow the established process and are fully tested prior to promotion to production systems. Participate in Transition to Support and Knowledge Transfer for all major updates/upgrades and/or new application rollouts. Assist the lead to ensure that the IT operations team have proper level of knowledge and documentation to properly support all applications in assigned area. Continuously work to improve reliability, proactive and predictive monitoring, and customer experience. Work across the global supply chain operations team to ensure full support is provided for compliance with SOX and other audits      Who You Are: Have a Bachelor’s degree in IT or related business field. Possess End to End knowledge of finance processes, associated systems and technology in the assigned area(s) of responsibility. Have a minimum of 3 years of functional/technical experience with SAP and/or related Finance Applications, including a knowledge of Finance processes. Have SAP S/4 Certification (or relevant experience) in Finance or related area. Are able to work in diverse and global teams Possess relationship management skills along with the ability to lead and motivate external team members Can communicate clearly with IT and Business partners, both verbally and in written form.   If you possess the required skills and experience and you are enthusiastic about delivering excellent support to our business teams, ensuring world class availability and functionality so KraftHeinz can deliver our objectives, we invite you to join our team and contribute to our success.  Travel: This position may require occasional travel, including international travel.  WHY US? We're accelerating our ambition to become a best-in-class Digital leader by making data-driven investments that drive smarter business decisions. As the guardians of 200 beloved brands and the creators of innovative products, we're dedicated To Sustainably Grow by Delighting More Consumers