Technical Lead Manager, Global E-commerce

The Global E-Commerce engineering organization is building one of the world's fastest-growing commerce platforms, creating seamless and trusted shopping experiences for millions of users worldwide. Our mission is to develop highly scalable, reliable, and intelligent commerce systems that power every stage of the buyer journey on our platform.

We're looking for an experienced Technical Lead Manager to lead a backend engineering team responsible for building critical commerce capabilities that support customer trust, transaction reliability, and post-purchase experiences. This leader will help define the technical vision, drive execution across cross-functional teams, and build highly available distributed systems that operate at global scale.

Responsibilities: - Lead and grow a team of 8–10 backend engineers, providing both technical leadership and people management. - Own the architecture and delivery of large-scale backend services supporting critical customer-facing shopping experiences. - Design and build highly available distributed systems that power high-volume online transactions and post-purchase customer journeys. - Drive technical direction for systems that prioritize reliability, performance, scalability, and customer trust. - Lead cross-functional technical initiatives, influence architecture across teams, and align engineering execution with product priorities. - Establish engineering best practices around system design, operational excellence, observability, reliability, testing, and incident response. - Mentor senior engineers and technical leads while fostering a culture of technical excellence, ownership, and continuous improvement. - Balance long-term platform investments with evolving customer needs and business priorities.