yoinka

Office Manager

UnitedHealth Group

Richmond, British ColumbiaMid$42.6k – $88.6k/yr
Sign in to applyVerified 2h ago
Location
Richmond, British Columbia
Work model
On-Site
Level
Mid
Salary
$42.6k – $88.6k/yr

About this role

Optum Insight is improving the flow of health data and information to create a more connected system. We remove friction and drive alignment between care providers and payers, and ultimately consumers. Our deep expertise in the industry and innovative technology empower us to help organizations reduce costs while improving risk management, quality and revenue growth. Ready to help us deliver results that improve lives? Join us to start  Caring. Connecting. Growing together. The Office Manager is responsible for overseeing the day-to-day operations of the office, ensuring an efficient, professional, and well-organized work environment. This role serves as a central point of coordination for administrative processes, facilities management, workplace services, employee support, and special projects. The Office Manager partners across departments to improve operational efficiency, enhance the employee and visitor experience, and support organizational objectives.

Primary Responsibilities

Office Operations & Administration Manage daily office operations, administrative functions, and general workplace requests from intake through resolution Establish and maintain office policies, procedures, and best practices Coordinate office logistics, workspace planning, meeting room reservations, access needs, and facility support Ensure office environments are organized, safe, professional, and operationally efficient Maintain office records, supplies, equipment inventories, badge and print access processes, and Business Segment Liaison activities as needed Support office safety and front-office processes, including reception voicemail review, first aid support, and related workplace procedures Employee & Leadership Support Coordinate onboarding and offboarding activities, including completion of required onboarding and QMS-related training documentation Serve as a point of contact for workplace questions, resources, administrative support, and cross-functional team needs Support leadership meetings, team events, offsites, and employee engagement activities Provide executive administrative support as assigned, including calendar management, meeting coordination, travel arrangements, and hotel bookings Provide administrative and operational support to assigned business teams, including order production or regional business support activities Financial & Budget Administration Code invoices, purchase orders, expense reports, vendor payments, and related transactions in applicable systems Identify opportunities for cost savings and operational efficiencies Manage catering coordination, vendor relationships, and invoice submission for office and meeting needs Meetings & Events Plan and coordinate meetings, workshops, town halls, and special events Manage conference room reservations, catering, technology setup, meeting materials, and day-of logistics Prepare meeting agendas, materials, presentations, and communications Ensure seamless execution of both in-person and virtual events Continuous Improvement Identify and implement process improvements to enhance efficiency and employee experience Support organizational initiatives and special projects as assigned Promote a culture of service excellence, accountability, and collaboration You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications

2+ years of office management, operations, administration, or related experience Proficiency with Microsoft 365 applications (Outlook, Word, Excel, PowerPoint, Teams) Experience managing multiple priorities in a fast-paced environment Preferred Qualifications: Experience supporting senior leaders or executive teams Budget management and vendor management experience Project management or process improvement experience Experience

Office Manager at UnitedHealth Group, Richmond, British Columbia | Yoinka