RME Coordinator, AMZL, NCT2

The RME Coordinator leads the Reliability Maintenance Engineering function during operational shifts at AMZL facilities, reporting to the site RME Manager. In this role, they provide essential on-floor operational support and oversee third-party service providers for maintenance and facilities services. Their responsibilities span three key work domains: Managing base building equipment operation and maintenance including building structure, shelving, power distribution and allied switchgears, and HVAC systems Facilities & soft services management including building hygiene, housekeeping equipment management, and employee benefits programs MHE Automation & Controls including high-tech intelligent sorter and conveyors, material handling equipment, sort slides, carts, cages, trolleys, hand pallet trucks (CCTH), and control hardware/software such as PLC, HMI, SCADA, and VFDs The ideal candidate will demonstrate strong technical expertise, vendor management skills, and the ability to independently handle shift operations while ensuring equipment reliability and operational excellence. Key job responsibilities Base Building Equipment Operation & Maintenance Execute preventive and reliability-centered maintenance on electrical systems (LV/MV breakers, relays, transformers). Respond swiftly to breakdowns with clear stakeholder communication. Support inventory shelving changes and maintain deck plates/side guards. Monitor Heat Index, coordinate with HVAC technicians on breaches, and report root causes to RME Manager. Maintain HVAC systems (chillers, pumps, AHUs) and work with BMS components (damper valves, servo actuators, BACnet protocols). Supervise PEB structure audits, manage work permits with WHS, review critical spares in APM store, and maintain facilities (washrooms, cafeteria, driver rooms) with 3P MSTs. Facilities & Soft Services Management Lead cleanliness operations and soft services quality assurance. Develop cleaning schedules, manage vendor relationships, and ensure safety compliance. Handle chemical/waste protocols, pest management, and system documentation (PR/PO, attendance, waste/scrap). Manage housekeeping equipment fleet (auto scrubbers, vacuum cleaners, Ride-On machines), drive cost control initiatives, and maintain horticulture/green areas. MHE Technology & Controls Troubleshoot PLC code, fieldbus IO, SCADA, and Warehouse Control Systems. Build/commission electrical controls and instrumentation panels. Work with industrial protocols (ProfiBus, ProfiNet, Ethernet IP) and barcode technology. Maintain schematics/SOPs, analyze metrics for optimization, and lead controls-related issue resolution within the shift team. A day in the life The RME Coordinator starts the shift by reviewing pending maintenance tickets, checking equipment status dashboards, and conducting handover from the previous shift. Throughout the day, they lead site inspection rounds, monitor critical area cleaning status, review housekeeping attendance and deployment, and respond to breakdown calls for MHE and base building equipment. They coordinate with vendors for service completion, process purchase orders, review pest monitoring reports, validate machinery running status, and generate performance reports. The day ends with a review of task completion with supervisors, planning next day's resource allocation, addressing escalations, and updating compliance documentation.

The Reliability Maintenance Engineering (RME) team keeps Amazon's fulfilment infrastructure running safely and efficiently. Our mission is to deliver world-class equipment reliability, facility upkeep, and technology-driven maintenance solutions. We are engineers and facilities professionals who solve complex problems — from restoring conveyor lines to optimizing Building Management Systems. Our culture is built on ownership, curiosity, and continuous improvement. We partner closely with Operations, Safety, and service providers to create an environment where