Business Analyst, Procurement – Vendor Management & Supplier Orders

Sr. Analyst - Process Analytics - SCM Ready to turn bold ideas into real-world impact?  At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory , our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI , our breakthrough solutions tackle companies’ most complex challenges.   If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.    Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.  Get to know us at genpact.com and on LinkedIn , YouTube , X , and Facebook . Job Description Inviting applications for the role of Business Analyst Procurement Vendor Management & Supplier Orders In this role we are seeking a detail-oriented and proactive Procurement Specialist to manage the end-to-end order process with suppliers ensure timely delivery of goods and maintain strong relationships with vendors. The ideal candidate will have a strong background in procurement operations vendor management and service level reporting. This role is critical to supporting our supply chain operations and ensuring that suppliers meet performance expectations in line with service agreements. Key Responsibilities: - Procurement & Order Management: - Manage the order-to-supplier process from requisition to delivery. - Issue purchase orders and ensure timely fulfilment from suppliers. - Track order status and update internal teams on delivery timelines. - Vendor Management: - Establish and maintain relationships with key vendors. - Negotiate pricing contracts and terms of service with suppliers. - Handle vendor inquiries and resolve order discrepancies. - Service Level & Backorder Reporting: - Monitor supplier performance and compliance with service-level agreements (SL As). - Create regular reports on backorders delivery times and service levels. - Implement corrective actions with suppliers for underperformance. - Inventory & Stock Management support: - Collaborate with inventory teams to ensure stock levels meet operational needs. - Assist in managing backorders and prioritizing urgent stock replenishments. - Continuous Improvement: - Identify opportunities for process improvements within procurement workflows. - Support procurement cost-saving initiatives and supplier performance improvement. - Understands VBA or Power apps for capitalising on automation opportunity. - Minimum Qualifications Bachelors - Business Analytics, Bachelors - Computer Science, Bachelors - Statistics, Masters - Data Science Certifications APICS Certified in Production and Inventory Management (CPIM) - Lincoln LandLincoln Land, APICS - Certified Supply Chain Professional certification (CSCP) - American Production and Inventory Control Society (APICS)American Production and Inventory Control Society (APICS), Certified Procurement Professional (CPP) - International Institute for Procurement and Market Research (IIPMR)International Institute for Procurement and Market Research (IIPMR), Certified Professional in Supply Management (CPSM) - Institute for Supply Management (ISM)Institute for Supply Management (ISM), Certified Supply Chain Professional (CSCP) - Indian Institute of Management, TrichyIndian Institute of Management, Trichy Required