Software Development Manager, NAT Gateway

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. How often have you had the opportunity to lead a team to innovate a next-generation product that jumps the industry forward? AWS NAT gateway helps customers securely connect their Amazon VPC workloads to the internet and other AWS services. With high availability, automatic scaling, and seamless integration into customer network architectures, the service provides enterprise-grade network address translation at cloud scale. The service is rapidly growing and continuously building advanced connectivity and performance features — and we're looking for a Software Development Manager to lead a high-performing engineering team at the forefront of cloud networking innovation. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Key job responsibilities - Own the outcomes of a team delivering high-impact software that enables secure, reliable internet connectivity for millions of customer workloads - Manage team performance, career development, and growth through regular coaching, mentorship, and feedback - Build and execute technical roadmaps in partnership with product managers, designers, and stakeholders to ensure the right work is prioritized and delivered on time - Evaluate trade-offs between operational excellence and feature development, balancing short-term needs with long-term architectural goals - Inspire a positive, inclusive team culture and working environment where engineers deliver their best work - Drive engineering best practices including code quality, testing, CI/CD, and operational readiness - Collaborate cross-functionally with networking, security, and infrastructure teams to deliver integrated solutions A day in the life The AWS NAT gateway team delivers a managed network address translation service that makes it easy for customers to connect Amazon Virtual Private Cloud (VPC) resources to the internet and other networks securely. Our team combines deep networking expertise with systems knowledge to help customers maintain reliable, high-throughput connectivity while keeping their infrastructure protected from unsolicited inbound traffic. We focus on building scalable, high-performance solutions that handle massive connection volumes without compromising throughput or availability. By continuously innovating and simplifying outbound connectivity, we enable customers to implement consistent network architectures across their entire AWS footprint — reducing complexity while maintaining robust performance and security.

The AWS NAT gateway team prides itself on raising the operational bar while delivering