Platform Solutions Engineer - Enterprise Infrastructure

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Job Title: Platform Solutions Engineer - Enterprise Infrastructure

Job Code: 37679

Job Location: (On Site) Melbourne, FL; Rockwall, TX; Greenville, TX; Waco, TX; Salt Lake City, UT; or Rochester, NY; or Herndon, VA; or Millersville, MD; or, Anaheim, CA.

Job Schedule: 9/80: Employees work 9 out of every 14 days – totaling 80 hours worked – and have every other Friday off

As a Solution Engineer you will design, implement, and optimize enterprise infrastructure and new platform solutions. This role spans Linux, Windows Server, Nutanix, VMware, NetApp, and Cohesity, and combines hands-on engineering with service governance responsibilities. The Solution Engineer will lead technical solution delivery, work with application owners to implement and document their upgrades and installations, provide MSP guidance, and drive measurable service performance through SLA/KPI management and infrastructure portfolio planning.

• Design and implement new platform solutions aligned to business, security, and operational requirements.

• Engineer, integrate, and support environments across Linux, Windows Server, Nutanix, VMware, NetApp, and Cohesity.

• Lead architecture reviews, technical implementation planning, and transition to operations activities.

• Work directly with application owners to implement and document upgrades and installations, plan implementation sequencing, validate technical dependencies, and ensure successful onboarding to new and existing platforms.

• Provide technical guidance to MSP teams for service execution, escalations, and continuous improvement.

• Define, govern, and report SLA and KPI performance across managed infrastructure services.

• Drive corrective action plans and service improvement initiatives when SLA/KPI targets are at risk or missed.

• Lead infrastructure portfolio planning, including lifecycle, capacity, risk, prioritization, and roadmap development.

• Produce and maintain architecture standards, implementation documentation, and operational runbooks.

• Troubleshoot cross platform issues and lead root cause resolution with internal and MSP partners.

• Ability to obtain and maintain a US Government Secret clearance.

• Bachelor’s Degree and minimum 9 years prior experience or Graduate Degree and a minimum of 7 years of prior experience In lieu of degree, minimum 13 years of prior experience.

• At least 5 years of hands on administration experience with Linux and Windows Server.

• Minimun of 4 years of experience designing and implementing enterprise platform solutions.

• At least 2 years of experience with Nutanix and VMware virtualization platforms.

• At least 2 years of experience with  NetApp storage technologies and data services.

• At least 2 years of experience managing MSP delivered services and vendor performance.

• Experience with Cohesity administration and integration.

• Able to obtain a Secret Clearance.

• Proven ownership of SLA/KPI framework development, reporting, and operational governance.

• Experience wi… [truncated]