Sr. Manager, Strategic Supply Chain, Leo Inventory and Fulfillment Technology (LIFT)

Amazon Leo is Amazon's low Earth orbit satellite network. Our mission is to deliver fast, reliable broadband connectivity to customers beyond the reach of existing networks. From households to small businesses, schools, hospitals, and government agencies, Amazon Leo will serve communities and organizations operating in places without dependable internet access. The LIFT (Leo Inventory and Fulfillment Technology) team is responsible for bringing Leo's supply chain together, from contract manufacturer to end customer and back. We determine the supply chain model for each country, define the requirements that systems are built against, plan inventory allocation, sequence launches, and make the Go/No-Go call before a region goes live. This role leads the Global Inventory Operations and Operational Performance team within LIFT. You will own inventory requirement signals, purchase order management, in-stock performance, and operational launch readiness across Leo's global network (26+ countries today, scaling to 120+). Your team defines what inventory must move, where it must be positioned, when it is required, and the business priority of that movement. A successful candidate will build and lead a regional operations team spanning multiple geographies and time zones. You will establish the operational mechanisms (WBR, MBR, provider governance, escalation frameworks) that do not exist today. You will set measurable SLAs with execution providers, build provider scorecards, and drive corrective actions when performance misses targets. You will balance the urgency of active launches with the discipline of building durable processes that scale without linear headcount growth. This is not a maintenance role. You are building a function from its early stage into a scaled operational engine. The team currently has 4 members across 3 regions with additional hires planned. You will inherit defined scope assignments and an approved charter, then validate, optimize, and grow the team to support 120+ countries and 5+ active business programs. Flexibility, operational judgment, and the ability to navigate ambiguity across partner teams (Device Global Logistics, Field Service Providers, Reverse Logistics, Technical Program Management) will be essential. You will develop collaborative relationships while maintaining clear ownership boundaries, and foster a culture of mechanisms over heroics. Key job responsibilities Build and lead a regional operations team responsible for inventory positioning, in-stock performance, provider governance, and operational launch readiness across Leo's global network. Establish the team's operational mechanisms from scratch: Operations WBR, monthly business reviews, provider scorecards, escalation frameworks, and post-launch command center readiness. Own inventory requirement signals end-to-end: translate demand from allocation models into purchase orders, track receipt and placement, monitor in-stock health, and drive recovery when targets are missed. Define and govern SLAs with execution providers (FSPs, DGL, ADRL). Build provider scorecards, set escalation thresholds, and drive corrective actions when performance misses commitments. Deliver the LIFT operational Go/No-Go recommendation for every Beta, GA, and country launch. Remain accountable for operational readiness gaps within this team's charter. Define and monitor operational KPIs: in-stock rate, PO on-time receipt, FSP inventory availability, launch readiness completion, and escalation resolution time. Drive continuous improvement through mechanisms, not heroics. Identify risks across active launches and scaling operations. Develop mitigation plans proactively, particularly for markets where operational infrastructure is being established for the first time. Develop collaborative relationships with internal partners (Forward Fulfillment, Reverse Logistics, Customer Solutions, Inventory Science, TPM, Integration Architecture) to ensure this team operates as