Creative Director, AIX Creative Studio

About AIX Hundreds of millions of people start their day with something AI Experiences (AIX) built: asking Copilot a question, searching on Bing, opening a new tab in Edge. Parents planning a trip. Students cramming for an exam. Engineers debugging at 2am. Small business owners writing their first pitch deck. AIX is the part of Microsoft that makes AI feel intuitive, useful, and people-first in all of those moments.

We're looking for a Creative Director to lead creative for AIX at Microsoft: someone who can set a visual and narrative point of view for how people experience AI, and drive a team capable of bringing that vision to life across every surface: product, marketing, campaigns, and physical/live moments.   This is a rare hybrid role. You'll need the taste and craft of a world-class art director, the instincts of a storyteller, the leadership of someone who's run creative teams before, and a real, lived connection to culture — music, entertainment, fashion, internet culture — so the work feels of-the-moment rather than corporate. You should be equally comfortable critiquing a typeface choice, sharpening a product screen, and briefing a launch campaign that spans a keynote stage, a product surface, and a social feed.   We're specifically looking for someone who is still a maker, not just a manager. The best creative directors we've worked with never stopped making things themselves. They can jump into the work, sketch a direction, or push pixels when it matters, and then step back into setting vision, building teams, and partnering with executives. That range is a defining trait we're hiring for, not a nice-to-have.

Set the creative vision for AI Experiences — the visual language, tone, and narrative point of view that shows up consistently across product, brand, and marketing Art direct at the highest level — reviewing, shaping, and elevating design work across visual identity, motion, typography, and UI, with an eye that can tell the difference between "good" and genuinely distinctive Stay hands-on with the craft — personally jumping in to sketch a direction, design a key visual, or push a concept forward when the moment calls for it, rather than directing exclusively from a distance Lead and grow a visually-focused creative team — hiring, mentoring, and directing creative designers and art directors, and fostering an environment where world-class visual work thrives Shape story and language alongside the visuals — partnering closely with the Creative Strategy and Brand Writing leads so that strategy, words, and images are developed together as equal parts of one idea Build and leverage relationships with top-tier creative agencies, production partners, and creative talent Bridge product and marketing — ensuring the creative thread is unbroken from the first-run product experience to the campaign that introduces it to the world Design across digital and physical — from in-product moments and digital campaigns to launch events, physical installations, and experiential brand moments Partner cross-functionally with product, engineering, research, and marketing leadership to make sure creative ambition and product reality stay in sync Represent the creative studio internally and externally — presenting work, building conviction, and advocating for craft at every level of the organization Qualifications Required Qualificiations: Master's Degree in Industrial Design, Product Design, Human Computer Interaction, User Experience, Interaction Design, or related field AND 7+ years experience working in product or service design OR Bachelor's Degree in Industrial Design, Product Design, Human Computer Interaction, User Experience, Interaction Design, or related field AND 9+ years experience working in product or service design OR equivalent experience (e.g., demonstrated experience working in product or service design or using design thinking to solve problems). 5+