User Experience, Report Design & Adoption Lead

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The User Experience, Report Design & Adoption Lead is responsible for transforming enterprise technology data into intuitive, actionable, and user-centered experiences that enable decision-making, governance, risk management, and operational oversight. Reporting to the Head of Technology Data   Management , this role serves as the bridge between technology data, business stakeholders, and reporting platforms, ensuring data products, dashboards, metrics, and reports are designed around user needs and business outcomes.   The role will establish enterprise standards for reporting, visualization, user experience, and adoption while ensuring technology reference data is delivered in a manner that is understandable, accessible, and actionable for executives, technology leaders, risk teams, engineers, and operational stakeholders. This position plays a critical role in maximizing the value realization and adoption of the Technology Reference Data platform by creating engaging user experiences and driving data-driven decision-making across the enterprise.   KEY ACCOUNTABILITIES: User Experience Strategy & Design   Define and lead the user experience strategy for technology data products, reporting solutions, dashboards, and analytics platforms.   Develop design principles, standards, and best practices for enterprise reporting and data consumption.   Ensure all reporting solutions align with stakeholder needs, business processes, and governance objectives.   Create consistent and intuitive user experiences across dashboards, portals, scorecards, and self-service analytics platforms.   Promote accessibility, usability, and simplicity in all reporting and analytics outputs.   Report   Design & Data Visualization   Establish enterprise standards for report design, visualization, information hierarchy, navigation, and dashboard development.   Design executive-level reporting solutions that provide clear visibility into technology performance, risk, utilization, and operational health.   Create persona-based reporting experiences tailored to executives, technology leaders, risk partners, engineers, operations teams, and auditors.   Ensure KPI scorecards, dashboards, and visualizations clearly communicate trends, risks, opportunities, and required actions.   Partner with Reporting and Business Intelligence teams to improve report effectiveness and usability.   Data Product Adoption & Consumer Enablement   Develop and execute adoption strategies that maximize utilization of enterprise data products and reporting assets.   Establish feedback mechanisms to continuously improve the user experience and   reporting   solutions.   Measure adoption, user satisfaction, engagement, and business value realization.   Lead stakeholder training, communications, and enablement activities supporting technology data products.   Drive awareness of enterprise data assets through education, showcases, and governance forums.   Stakeholder Engagement & Requirements Management   Partner with executive stakeholders, technology leaders, risk teams, and operational users to understand business