Technical Program Manager, AWS Invoicing
Amazon
- Location
- US, WA, Seattle
- Employment
- Full Time
- Work model
- On-Site
- Level
- Mid
- Posted
- 101d ago
Skills
About this role
Join AWS Billing at a transformative moment as we revolutionize how we launch Sellers of Record (SoR) globally. You'll own the delivery of a critical set of SoR launches as part of a larger strategic initiative to accelerate AWS's ability to serve customers in 22 countries across multiple business lines—Cloud, Marketplace, Software as a Service (SAS), and Telecommunications. This is an opportunity to drive complex, cross-functional delivery that directly impacts AWS's compliance posture, regulatory risk mitigation, and revenue growth. You'll be part of a team of three TPMs collectively responsible for launching 36 SoRs and branches in 2026, with each TPM owning a portfolio of launches that will unlock incremental revenue while addressing critical tax exposure and regulatory requirements. Key job responsibilities As a TPM III for SoR Launch Acceleration, you will own the end-to-end delivery of a portfolio of SoR launches within the broader 2026 program. Working independently with limited guidance, you'll coordinate across multiple teams in the AWS Billing organization and partner with regional compliance, legal, tax, and business development teams to ensure successful launches. Program Ownership & Execution - Own a portfolio of SoR launches spanning multiple countries and business lines, managing the complete lifecycle from requirements gathering through production launch - Drive delivery across multiple engineering teams including SoR development, billing systems, tax engines, payment processing, and regional infrastructure teams - Coordinate complex dependencies between SoR configuration, billing system integration, tax compliance requirements, payment provider onboarding, and regulatory approvals - Manage launch timelines balancing business urgency (compliance deadlines, revenue opportunities) with technical readiness and quality standards - Accelerate delivery velocity by leveraging AI-native development approaches, identifying opportunities to use configs over custom code, and streamlining testing processes Cross-Functional Coordination - Partner with regional teams to gather requirements for country-specific tax rules, regulatory compliance, payment methods, and business entity structures - Work with legal and compliance teams to ensure SoR structures meet regulatory requirements (e.g., EECC for Telco, PCI for SAS, local tax laws) - Coordinate with business development to understand revenue models, pricing structures, and go-to-market timing for each SoR - Align with tax teams on PST (Provincial Sales Tax), VAT, GST, and other jurisdiction-specific tax requirements - Engage payment providers for local payment method integration and compliance with regional payment regulations Technical Program Management - Define clear requirements for each SoR launch, working backwards from customer and regulatory needs to technical specifications - Drive architectural decisions on when to use configuration vs. custom code, ensuring solutions are maintainable and scalable - Manage the AI-native development approach by coordinating with teams using the SoR coding agent, validating generated configs, and ensuring expert review loops are effective - Establish testing strategies that enable 3-week UAT/PVT cycles through spec-driven testing and automation - Identify and mitigate risks including regulatory approval delays, payment provider integration issues, tax engine configuration complexity, and cross-team dependencies Process Innovation & Efficiency - Streamline launch processes by creating predictable paths for SoR development, testing, and deployment - Identify bottlenecks in the current launch approach and work with teams to eliminate unnecessary steps or manual handoffs - Drive adoption of AI-native methods by demonstrating value, addressing team concerns, and refining the approach based on learnings - Create reusable patterns for common SoR configurations, testing scenarios, and launch