Lead Generative AI Engineer, VP

Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management.   As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and in our clients’ best interests. As a financial institution that touches every region of the world and every sector that shapes your daily life, our Enterprise Operations & Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do from keeping the bank safe, managing global resources, and providing the technical tools our workers need to be successful to designing our digital architecture and ensuring our platforms provide a first-class customer experience. We reimagine client and partner experiences to deliver excellence through secure, reliable, and efficient services.   Our commitment to diversity includes a workforce that represents the clients we serve from all walks of life, backgrounds, and origins. We foster an environment where the best people want to work. We value and demand respect for others, promote individuals based on merit, and ensure opportunities for personal development are widely available to all. Ideal candidates are innovators with well-rounded backgrounds who bring their authentic selves to work and complement our culture of delivering results with pride. If you are a problem solver who seeks passion in your work, come join us. We’ll enable growth and progress together.

Overview Citi is looking for a Lead AI/GenAI Engineer to drive the design, development, and deployment of next-generation intelligent operations and automation platforms within the AI Automation Forward Deployed Engineering (FDE) team, part of Consumer Operations Technology. In this senior hands-on role, you will build and operationalize generative AI solutions using cutting-edge open-source models  and enterprise cloud platforms, while architecting the governance frameworks needed to ensure security, compliance, and reliability at scale. Your work will directly shape how Citi applies AI to transform its operations and deliver measurable impact across the business.

AI Solution Delivery:  Lead the hands-on development and delivery of intelligent operations solutions, including advanced chatbots, agentic workflow automation, and AI-assisted decision platforms. Model Engineering & Orchestration:  Fine-tune, prompt-engineer, and deploy open-source LLMs (Llama, Mistral, Gemma, etc) and proprietary models via Google Vertex AI. Implement RAG (Retrieval-Augmented Generation) pipelines. AI Governance & Guardrails:  Architect and implement robust AI safety frameworks, guardrails (e.g., NeMo Guardrails, Llama Guard), and deterministic controls to prevent hallucinations, ensure data privacy, and maintain regulatory compliance. Cloud-Native Architecture:  Design and deploy scalable AI pipelines using Python, containerization (Docker, Kubernetes), and cloud-native architectures. Financial Services Compliance:  Apply deep knowledge of financial services technology to ensure AI models adhere to strict risk management, auditability, and financial data security standards. Required Skills & Qualifications AI & LLM Expertise:  Deep understanding of LLM architectures, vector databases (e.g., Pinecone, Milvus, Chroma), embedding models and AI orchestration frameworks (Google ADK, LangChain etc). Cloud & Tools:  Hands-on experience with Google Vertex AI (or equivalent cloud AI suites) and deploying open-source models (Llama, Mistral, Gemma). AI Governance & Safety:  Proven experience implementing deterministic controls,