Quality Representative

Founded in 1920, Eastman is a global specialty materials company that produces a broad range of products found in items people use every day. With the purpose of enhancing the quality of life in a material way, Eastman works with customers to deliver innovative products and solutions while maintaining a commitment to safety and sustainability. The company’s innovation-driven growth model takes advantage of world-class technology platforms, deep customer engagement, and differentiated application development to grow its leading positions in attractive end markets such as transportation, building and construction, and consumables. As a globally inclusive company, Eastman employs approximately 13,000 people around the world and serves customers in more than 100 countries. The company had 2025 revenue of approximately $8.8 billion and is headquartered in Kingsport, Tennessee, USA. For more information, visit  www.eastman.com . Responsibilities

Strong commitment to Zero Incident Mindset principles throughout the Quality Organization Utilize effective collaboration and relationship building skills to support trusting, highly motivated and cohesive team environment including effective reinforcement of team members Responsible for site-wide quality, operational excellence and continuous improvements initiatives Develop, implement and maintain practices and policies that assure raw materials, in-process and finished materials meet quality specifications and customer expectations Provide analytical support to Manufacturing and to other functions as needed. This includes where necessary developing, implementing and assisting in training of new or improved test methods. Partner with various cross-functional departments to address customer complaints and market trends, and to improve customer satisfaction and quality awareness Identify root causes of internal and external opportunities. Effectively utilize operational excellence and statistical tools where applicable to implement and ensure that corrective actions from such investigations are effective. Ensure compliance with ISO/IATF Quality Systems including performing quality, product and process audits, followed by identifying trends and working on improvement actions Provide QC Lab on-call and backup coverage Contribute to best practice efforts across all sheet and resin QC and plants by proactively partnering with Worldwide AMI Quality

Requirements

Bachelor’s degree in Engineering, Chemistry or Science required At least 3 years’ experience in quality, lab or manufacturing setting required High degree of initiative and ability to plan, prioritize, and work with minimal supervision in a hands-on environment Excellent technical, analytical/statistical, troubleshooting, process and innovation skills Excellent written and verbal communication skills Ability to contribute effectively as an individual and within a team Demonstrate positive behaviors in adaptability, organization, prioritization, detail orientation, multi-tasking, and bias for action Solid analytical method development skills with prior laboratory experience preferred Six Sigma, Lean, Operational Excellence and/or Continuous Improvement experience preferred ISO 9001/IATF 16949 experience preferred CQA or CQE preferred Labware and SAP experience preferred

Note   Eastman will not accept applicants for this offered position who require visa sponsorship,  including those whose status is F-1 visa OPT who subsequently would require ongoing visa sponsorship. The base salary range for this position is $76,100 to $104,500. ​

At Eastman, we are committed to transparency and integrity in our compensation practices. Eastman includes salary ranges in some job postings to provide clear compensation information and to be compliant with state laws that require disclosure. Not all postings display ranges due to factors like location, market