Food & Beverage Sales Manager（料飲部　セールス・マネージャー）

Increases revenues for all property food and beverage outlets and lounges by managing and coordinating restaurant private events. Assists in the creation of private event Restaurant sales goals. Develops leads, up-sell events, and book restaurant private event functions. Works with clients and stakeholders within the parameters of established guidelines. Communicates client specifications to outlet managers and chefs to promote proper implementation of client specifications. Provides appropriate revenue and sales reports as required. Updates and maintain outlet web-site information. Follows up with clients after functions and network re-booking of any events for future business. Manages restaurant space and availability use according to established guidelines to promote room to space ratios and event profitability. Maintains and demonstrates strong knowledge of food, beverage and general trends within the hospitality industry. Inspects assigned functions prior to event to verify they adhere to all client specifications.

CANDIDATE PROFILE

Required: • High school diploma or GED; 3 years’ experience in the sales and marketing, guest services, front desk, or related professional area. OR • Bachelor’s degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing, guest services, or related professional area.

4-year college degree; previous experience in proactive lead generation in hospitality and sales discipline; knowledge of property-specific business segments (e.g. group, catering, transient); knowledge the hospitality industry. Comprehensive understanding of luxury hotel and restaurant operations, sales strategies, and revenue management principles. Proven track record of achieving sales targets and developing profitable business opportunities within the hospitality sector. Outstanding communication, presentation, and negotiation skills. Strong customer relationship management abilities with a guest-centric and service-oriented approach. Highly developed leadership capabilities with the ability to motivate teams and collaborate across departments. Strong commercial acumen and a demonstrated ability to drive revenue growth and enhance market share.

CORE WORK ACTIVITIES

Managing Restaurant Sales Activities • Increases revenues for all property food and beverage outlets and lounges by managing and coordinating restaurant private events. • Assists in the creation of private event Restaurant sales goals. • Develops leads, up-sell events, and book restaurant private event functions. • Works with clients and stakeholders within the parameters of established guidelines. • Communicates client specifications to outlet managers and chefs to promote proper implementation of client specifications. • Provides appropriate revenue and sales reports as required. • Updates and maintains outlet web-site information. • Follows up with clients after functions and network re-booking of any events for future business. • Manages restaurant space and availability use according to established guidelines to promote room to space ratios and event profitability. • Maintains and demonstrates strong knowledge of food, beverage and general trends within the hospitality industry. • Inspects assigned functions prior to event to verify they adhere to all client specifications.

Building Successful Relationships • Coordinates with out-of-market account leaders (e.g., Global Account Executives, Senior Account Executives, and Area Account Executives) to coordinate in-market pull through of business in order to grow account share. (e.g., visiting local offices, reviewing solicitation list of opportunities, reader board research, etc.). • Participates in community and hotel networking events (e.g., Rotary Clubs, Chamber of