Coordinator Operations

Position Title: Coordinator Station Operations     Position Summary The Coordinator Station Operations is responsible for all facets of station coordination/communication. The position requires quick thinking and an in-depth knowledge of overall station operations. The Coordinator must display an intense desire to satisfy our internal customers: Flight, Inflight, Airports, Ground Operations, Maintenance, business partners, and System Operations.   Essential Responsibilities

Responsible for ramp control (where applicable) - coordination of aircraft movement with Aircraft Ground Reposition (AGR), other airlines and the Federal Aviation Administration tower Accepts in-range calls and communicates info/requests via radio or other means to all departments Obtains and communicates fuel loads to business partner Monitors Sabre Interact, Movement Control, Flight Explorer and other necessary programs in order to support the on-time departure of our flight schedule Communicates crucial information to System Operations and all departments Monitors and communicates connection issues, payload restrictions, customer disturbances, and any other abnormalities Updates information into Movement Control to Flight Information Display Screens Dissects and determines root or extenuating cause on flight delays and then enters delay coding/comments Irregular operations management Facility maintenance and security communications Field Conditions Report updates throughout the day Data collection for billing purposes Other duties as assigned

Minimum Experience and Qualifications

High School Diploma or General Education Development (GED) Diploma At least eighteen (18) years old One (1) year of JetBlue, prior airline experience, or experience in transportation or logistics roles involving real-time coordination and decision-making (e.g., train/bus dispatch, port operations, freight logistics) Ability to work all shifts including weekends, holidays and irregular operation Working knowledge of Microsoft Office suite software such as Word/Excel/PowerPoint Strong verbal and written communication skills Ability to multi-task and prioritize tasks Ability to work under minimal supervision and in a team environment  Outstanding attention to detail Ability to learn new technology and operating systems Depending upon location, may need to possess and maintain a valid Driver License and a driving record that meets JetBlue Airways’ insurance standards Where applicable, required to obtain and maintain United States Customs Clearance  Must be able to acquire and maintain a valid Security Identification Display Area (SIDA) Badge  Available for overnight travel (10%) Must pass a pre-employment drug test Must be legally eligible to work in the country in which the position is located Authorization to work in the US is required. This position is not eligible for visa sponsorship For internal candidates, good standing in attendance, performance and safety

Preferred Experience and Qualifications

Military experience in aviation operations, airfield management, or related fields Participation in structured aviation internships, ramp tower shadowing, or Air Traffic Control (ATC) internships Completion of 32 or more college credits in an aviation-related field (e.g., aviation management, airport operations, aeronautical science) Prior operations department experience Familiarity with weather reading Highly organized and focused

Regular attendance and punctuality Potential need to work flexible hours and be available to respond on short-notice Able to maintain a professional appearance (uniform compliant) When working or traveling on JetBlue flights, and if time permits, all capable crewmembers are asked to assist with light cleaning of the aircraft Must be an appropriate organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of