CUSTOMER SERVICE ASSOCIATE IV

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CUSTOMER SERVICE ASSOCIATE IV

8/3/26

At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.  ​

TE Connectivity's Customer Service Teams interact with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales service functions. They take and process transactions via phone, internet and correspondence from customers and representatives and respond to inquiries about TE’s products or services. They may promote and sell our company's products or services as well as investigate and resolve customer complaints. A key area of focus is to develop strong business relationships via TE's Extraordinary Customer Experience strategy. Job Requirements

Strengthens customer relationships by acting as a liaison between customer and any internal points of contact.   Responsibilities

Managing backlog orders and open orders; communicating late deliveries to the customer and internal teams as required. Investigating credit and debit requests and queries to issue credit/debit as necessary. Answering technical queries from customers using online technical references and to offer alternatives using available resources. Driving corrective actions and improvement projects that will raise customer satisfaction levels.

What your background should look like

Requires 4 or more years of related work experience.  High school diploma or equivalent. Completion of an AA degree or equivalent is preferred. Competencies

Values: Integrity, Accountability, Inclusion, Innovation, Teamwork

ABOUT TE CONNECTIVITY TE Connectivity plc (NYSE: TEL) is a global industrial technology leader creating a safer, sustainable, productive, and connected future. As a trusted innovation partner, our broad range of connectivity and sensor solutions enable the distribution of power, signal and data to advance next-generation transportation, energy networks, automated factories, data centers enabling artificial intelligence, and more. Our more than 90,000 employees, including 10,000 engineers, work alongside customers in approximately 130 countries. In a world that is racing ahead, TE ensures that EVERY CONNECTION COUNTS. Learn more at www.te.com and on  LinkedIn , Facebook , WeChat, Instagram and X (formerly Twitter).   COMPENSATION •    Competitive base salary commensurate with experience: $47,600 - $71,300 (subject to change dependent on physical location) •    Posted salary