Partner Growth & Agility, Account Manager , Mandarin or Indonesian Language

At Expedia Group, we help travelers explore the world, one journey at a time. As a global travel company powered by passionate people, trusted partnerships, and leading technology, we connect travelers, partners, and advertisers through our consumer brands, B2B network, and travel advertising business. Here, you'll do meaningful work that helps millions of people discover, book, and experience travel with more ease, confidence, and joy. Our five Behaviors-Traveler First, Think Big, Operate with Excellence, Ownership Mindset, and Succeed Together-help foster a supportive environment where people can grow their careers and have the flexibility, benefits, and support to do their best work. Join us and build for travelers everywhere. Introduction to team   Travel Partnerships and Media   helps   partners deliver excellent traveler and B2B experiences, driving growth for them and the EG marketplace through competitive supply,   a valued   advertising and travel media   network , and affiliate solutions.     The Partner Growth & Agility team works with Expedia Group’s hotel and accommodation partners to improve their end-to-end competitive   position   making the most   from   their participation in the Expedia marketplace.     You will work as part of a team, with the primary goal of improving the conversion rate for our high-demand markets. You will   closely work   in collaboration with other in-market account management teams to ensure the right and competitive conditions across high demand markets and   ultimately provide   the best product on EG-branded sites as well as those of our B2B Demand partners.     In this role, you will:   This is a   predominantly phone-based   role, and you will be reaching out to a portfolio of existing accommodation partners each day. You will   closely work   with these hotel partners to:   Optimize   rate and availability competitiveness on the Expedia platform to increase customer conversion   Secure   additional   lodging rates and availability information over high demand and compression periods to satisfy customers’ pressing needs   Coordinate with other account management teams to secure an aligned and effective level of competitiveness across high-demand Asia Pacific markets   Educate hotel partners on the self-service features available on Expedia Partner Central to make them independent in managing all the core aspects of our marketplace and make the mutual business more sustainable over the partners’ lifecycle   Re-establish core fundamentals to re-engage with dormant hotel partners   Take time to shop our sites as a traveler would to   identify   issues that may not have been   identified   by our automated shopping tools and help to   identify   additional   root causes of   uncompetitiveness   Collaborate with the leadership team on region-level initiatives and projects, from initiation through to execution and measuring results   Work closely with a variety of internal teams to drive market strategy   Provide coaching to colleagues (Associate Account Managers) and peers on best practices and workflow methodologies   Be a role model for operational excellence within the team in partner outreach, commercial   mindset   and delivering results   Be the bridge between leadership and team members by   identifying   opportunities for improvement and guiding peers to help drive the team’s success.     Experience and qualifications:   Bachelor's Degree in a related field; or Equivalent related professional experience   Strong   proficiency   in English, as well as either Indonesian or Mandarin Chinese.   Additional   language   proficiency   is a plus   4+ years of experience in hotel sales/revenue management, account management, inside sales or business development preferred   Able to work independently as well as be   a strong team   player, ensuring the whole team wins   Demonstrated ability to work based on a