Customer Service & Retail Sales Floor Support - The Block Northway Rack

The ideal Nordstrom Rack team member enjoys working in a fast-paced, high-energy environment. You’ll make the customer experience quick, easy and fun while helping customers uncover the great deals they're looking for.      We have multiple roles available in Sales , Cashier, Stock and/or Fulfillment departments. You can apply here and discuss which role you’re most interested in, during the interview process.          A day in the life for Sales and Cashier:     Create a smooth fitting room experience by greeting customers and taking them to their fitting rooms, then sorting and returning clothing to the floor     Motivate and inspire others to adopt initiatives such as our Nordstrom Rewards program   Keep the stockrooms organized and complete all inventory processes, making sure merchandise is properly checked in and accurately ticketed     Work with the team to ensure the sale’s floor stays "runway ready" through re-merchandising and straightening throughout the day     Assist customers with a variety of transactions through a seamless and friendly experience   Demonstrate expertise in all technologies used in the store environment   Defuse customer situations and provide resolutions in a timely and effective manner         A day in a Life for Stock Support and Fulfillment:   Receive, unload freight, unpack and deliver newly arrived merchandise to selling departments     Fulfill customer orders in a timely manner following quality standards     Prepare and ship customer’s orders following quality, packing and shipping standards     Utilize inventory management systems to scan, process and research merchandise shipments in accordance with our inventory control processes     Assist in maintaining clean and organized selling floors and stockrooms     Provide general support to the store, e.g. set up special events , organize backroom, markdowns, and relocate store fixtures         You own this if you have…     Clear, effective communication with strong interpersonal skills   Accountability, initiative and a high level of ownership   Organizational skills, attention to detail and ability to prioritize multiple tasks in a fast-paced environment   The ability to frequently lift and carry up to 25 pounds and occasionally up to 50 pounds ( STOCK SUPPORT OR FULFILLMENT ROLE )      The ability to work a flexible schedule based on business needs     Pay Range Details The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations.  Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience. $16.65 - $17.35 Hourly     We’ve got you covered… Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including: Medical/Vision, Dental, Retirement and Paid Time Away Life Insurance and Disability Merchandise Discount and EAP Resources     This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_07-14_Variable_ES-US.pdf   A few more important points... The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job. For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal