Droga5 Account Supervisor, Social

Droga5, part of Accenture Song, is a creative agency with offices in New York, London, Dublin, Tokyo, and São Paulo. From integrated communications and experience innovation to business design, Droga5 exists to build and sustain the most influential brands of the 21st century through creativity. Droga5 was founded in 2006 and has been recognized as Agency of the Year more than 25 times and was named both Ad Age and Adweek's Agency of the Decade (2010–2019). Account Management @ Droga5 The discipline of Account Management exists to create an environment for great work to thrive. Account Management sets the tone, pace, and ways of working. Account people weigh and balance client needs with agency ambitions to determine the vision — and then make sure everyone is clear on that vision and how to get there. Account Managers create a path to great work that moves our clients' business and delivers on Droga5's unmatched creative ambition.

The Account Supervisor, Social is the engine of the account — the person who keeps integrated and social workstreams moving with precision, speed, and creative conviction. You operate with growing independence, owning the day-to-day across both integrated campaigns and social-first programs, while building meaningful relationships with clients and elevating the junior team around you. You bring a native understanding of social platforms alongside the integrated agency instincts to connect social into the broader brand picture Job Responsibilities  Account Leadership & Client Management Lead large and complex projects with minimal oversight, keeping multiple workstreams running smoothly and on brief Serve as the primary day-to-day client contact across integrated and social scopes, building trust and credibility at the mid-senior client level Act as proxy for the Social Account Director with senior clients when needed, representing the agency with confidence and clarity Push clients for clarity and help them understand what they need beyond what they ask for — anticipate the ask before it arrives Intuit potential complications early, manage up proactively, and always bring solutions alongside problems Understand the bigger picture on the account — the client's business, category dynamics, and competitive landscape — and factor these into every recommendation Integrated & Social Program Management Own end-to-end delivery across both integrated campaign workstreams and always-on social programs, ensuring nothing falls through the cracks Manage agency partners and drive integrated process (IMC), ensuring strategic and creative intent is maintained across all channels Oversee social content calendars, approval workflows, and publishing schedules, coordinating across creative, production, paid media, and community teams Bring genuine fluency in social platforms — TikTok, Instagram, YouTube, X — and apply that knowledge to shape what gets made and how it gets made Connect social thinking into broader campaign strategy, identifying where social can extend, amplify, or lead integrated ideas Maintain working knowledge of paid social tactics and how they interact with organic programming Creative Stewardship Provide clear, considered creative direction and feedback — defending the work when it deserves defending, and redirecting when it doesn't Contribute a strong point of view to creative and strategic discussions; be an advocate for the idea, not just the process Help guide internal teams and clients based on Droga5's creative priorities and standards Partner with strategy to bring category insight, cultural context, and audience understanding to briefs and creative development Team Development & Ways of Working Actively develop the skills of junior account staff, taking real responsibility for their growth — not just delegating tasks but building capability Set the tone for the team: solutions-oriented, positive, and clear-eyed about priorities Lead internal