Individual Life Insurance Death Claims Analyst - US HYBRID

Essential Job Functions Follows procedures to process death claim transactions by corresponding with agents, beneficiaries, and other departments regarding policies Willingness to learn new payment processes and/or other processes within death claims depending on where the need is on any given day Responsible for the accurate handling and timely execution of any policy worked Ensure transactions are processed on our administrative systems accurately and in a timeframe considered suitable by client's financial guidelines Report any potential fraudulent, money laundering, or unethical requests that have been reviewed Perform other related duties as assigned or required daily Must provide an elite customer service experience via letters or phone calls made internally or externally Continuously evaluate and identify opportunities to drive process improvements that positively impact the customer’s experience Mandatory Qualifications High School Diploma as minimum degree (will be required to provide) Candidate would need to be in a 25 miles radio from any of our DXC offices listed below and commute up to two days a week 2 minimum years of Individual Life Insurance experience is mandatory 2 minimum years of death claims full cycle processing experience is mandatory Working knowledge of life insurance products and applicable policies, procedures, and guidelines Microsoft Office and MS Teams work experience Great typing and documenting skills Empathy, sensibility and high sense or touch are necessary for the type of support we provide to our customers Inbound/outbound customer service experience, communication skills and phone etiquette are required Great ability to multitask between client´s applications and DXC systems Work Environment: Laptop, docking station, monitors, headset will be provided Schedule: Monday – Friday, business hours are 7 30am to 6pm CST This position may require commuting up to 2 days per week to a DXC office Applicants must be located within commuting distance of one of our office locations All applicants must be legally authorized to work in the United States without requiring sponsorship now or in the future OFFICE LOCATIONS: Austin Springdale, 979 Spring Rd, Suite 97, Austin, Texas, 78702 1615 Poydras Street, Suite 2300, ​​​​​​​New Orleans, LA, 70112 One Loudoun, Floor 2, Suite 231, 20408 Bashan Drive, Ashburn, VA, 20147 11400 SE 8th Street, Suite 210, Bellevue, WA, 98004 4000 N Mingo Road, Tulsa, OK, 74116 65 Fairchild St. Charleston, SC, 29492 Blackbaud building on Daniel Island, 1225 Woodward Avenue, 8th floor. Suite 800, Detroit, MI, 48226 6901 Windcrest Dr, D2-1E-76, Plano, TX, 75024 34505 West 12 Mile Road, Suite 215, Farmington Hills, MI, 48331 100 Centerview Drive, Suite 100, Nashville, TN, 37214-3439 285 North 6th Street, 4th Floor, Suite 400, New York, NY, 11211 Carnegie Hall Tower, 152 West 57th Street, Midtown Manhattan, New York, NY, 10019 645 Paper Mill Office, Newark, DE, 19711   At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive. If you are an applicant from the United States, Guam, or Puerto Rico DXC Technology Company (DXC) is an Equal Opportunity employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, pregnancy, veteran status, genetic information, citizenship status, or any other basis prohibited by law. View postings below . We participate in E-Verify. In addition to the posters already identified, DXC provides access to prospective employees for the   Federal Minimum Wage Poster, Federal Polygraph Protection Act Poster as well as any