Computer Systems Analyst

RELOCATION ASSISTANCE: No relocation assistance available CLEARANCE REQUIRED FOR START: Yes CLEARANCE TYPE: Top Secret TRAVEL: Yes, 10% of the Time Description At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work — and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history. The Northrop Grumman CIDO Classified Solutions team is seeking a Computer Systems Analyst to support information system lifecycle activities. The selected candidate will be required to work on-site, full-time at our Hollywood, MD location. The responsibilities of this role include, but are not limited to, the following: Perform as a Computer Systems Analyst in support of classified government contra cts. Exhibits good communication skills, an energetic approach, and patience with customers.  Establishes and maintains customer satisfaction according to defined objectives while adhering to established policies.  Report task statuses as required for all recurring and non-recurring efforts in written and oral format.  Begin supporting working across disciplines to isolate issues between software, firmware, and hardware, between software and operating systems, between networks and applications, and between one-time events and recurrent systematic problems.  Awareness of operations surrounding multi-user computer systems, including collaboration with network, software, and system engineers, PC desktop technicians.  Able to support multiple networks, under limited direction ensuring necessary administration tasks are completed following all security policies and procedures.  Assist with installing, upgrading/patching, troubleshooting systems, in support of configuration management.   Provide assistance in maintaining backup and recovery services, manage windows file systems and disk space, and manage virus protection on a routine basis.  Assist with creation of windows user and computer accounts, file permissions and security access lists.   Assist with testing of new product releases to ensure compatibility to minimize user impact.   Follow documented technical processes and procedures as assigned.  Assist with troubleshooting issues with vendors; evaluate vendor products, services, and suggestions.   Adhere to strict Information Systems security guidelines in all cases.   Assist in maintaining security audit and logging information on all classified networked and standalone computers as directed by the Information Systems Security Manager (ISSM).   Prepare documentation for input to Cybersecurity.   Support environments by means of ticketing requirements systems (ServiceNow, JIRA, etc.)  Raises issues that require senior level attention or involvement.  Lifts and moves equipment up to 50 pounds.  Work after hours, and weekends, as needed.    Note: Due to the classified nature of the work being performed, this position does not offer any virtual or telecommute working options. Applicants are encouraged to apply, only if they are willing to work on-site.

Master's Degree with 0 years of experience; OR a Bachelor's Degree with 2 years of relevant experience; OR an Associate's Degree with 4 years of relevant experience; OR a High School Diploma (or equivalent) with 6 years of relevant experience is required  Knowledge of Windows Server