Service Delivery Manager - F&A - MDM 4C

Service Delivery Manager - F&A - MDM Ready to turn bold ideas into real-world impact?  At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory , our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI , our breakthrough solutions tackle companies’ most complex challenges.   If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.    Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.  Get to know us at genpact.com and on LinkedIn , YouTube , X , and Facebook . Job Description Responsibilities : Oversee end-to-end service delivery for Master Data Management (MDM) within the Finance & Accounting domain.

Ensure adherence to service level agreements (SLAs), compliance standards, and data governance protocols.

Collaborate with cross-functional teams to drive accuracy, consistency, and timeliness in financial master data.

Identify and implement process improvements and automation opportunities to enhance operational efficiency.

Lead and mentor the delivery team, fostering a culture of accountability and continuous improvement.

Monitor performance metrics, manage risks, and ensure readiness for internal and external audits.

Bachelors - Accounting, Bachelors - Commerce, Bachelors - Economics, Bachelors - Finance, Masters - Finance Certifications Certified Financial Analyst (CFA) - SkillabSkillab, Certified Public Accountant (CPA) - Perfekt SzolnokPerfekt Szolnok Required Skills Business Reporting, Business Reporting, Consumer Packaged Goods (CPG), Critical Thinking, Data Management, Finance, Financial Operations, Informatica PowerCenter, JDE Finance, Master Data Management (MDM), Medical Devices, Microsoft Office, Microsoft Power BI, Mobility, Pega BPM, People Leadership, PeopleSoft CRM, Pharmacy, Price Management, Project Management, Retail Industry, Salesforce (Software), SAP Enterprise Resource Planning (ERP), SAP ERP Central Component (SAP ECC), SAP Master Data Governance {+ 4 more} Language English (Required) Language Proficiency - Advanced - C1 Additional Job Location - Job Type Regular Master Skill List - F&A - MDM Remote Type - Office Work Shift - Night Job (India) Why join Genpact? •     Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter •     Make an impact – Help global enterprises solve business challenges that matter  •     Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead •     Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day  •     Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress    Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.   Let’s build tomorrow together.    Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status,