Senior Business Support, Human Resources

This is a hybrid position requiring the team member to be onsite a minimum of 3 days per week at the Kiefernweg Campus    No relocation is provided for this opportunity Who We Are: At West, we’re a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our Company for more than a century. Our story began when Herman O. West solved the problem of supplying penicillin in mass quantities to the US Government during World War 2. Through our work to deliver thousands of life-saving and life-enhancing injectable medicines to millions of patients daily, West’s indelible mark on the healthcare industry has just begun. A name started our story. How will yours help write our future?   There’s no better place to join an inclusive community of professionals with opportunities for lifelong learning, growth and development. Supported by benefit programs, we empower the physical, mental, emotional and financial health of our team members and their families. We believe in giving back to help those in need in the communities where we live and work. And are equally committed to creating a healthier environment and planet through our sustainability efforts. What We Offer

Global Career Opportunities: With facilities across North America, Europe, and Asia-Pacific, employees have opportunities for international exposure and cross-functional collaboration. Continuous Learning & Development: Opportunities for professional growth through training programs, tuition assistance, leadership development, and skill-certification initiatives. Recognition & Rewards: Performance-based bonuses, service recognition, and employee appreciation initiatives celebrate dedication and impact. Inclusive & Collaborative Culture: A global workforce that values diversity, equity, and inclusion—where all voices are heard and respected in a supportive environment. Job Summary

We are seeking a highly organized, service-oriented, and detail-driven Senior Business Support, Human Resources to provide comprehensive administrative and operational support across key HR processes. This role supports the full employee lifecycle, including hiring, onboarding, probationary period management, employee departures, Works Council coordination, employment certificates, HR documentation, service anniversaries, HR projects, and general employee support. In addition, the role independently coordinates and supports the Senior Director, HR, E&PC Global Operations and the global HR team in day-to-day business activities. This includes preparing reports and analyses, coordinating travel and visits, supporting HR projects, and ensuring smooth administrative processes across local, regional, and global HR activities. The successful candidate will demonstrate a high level of confidentiality, accuracy, professionalism, independence, and compliance awareness. Essential Duties and Responsibilities

Prepare and track employment contracts, contractual amendments, HR letters, termination confirmations, welcome materials, and exit documentation. Support managers and employees by providing HR-related information, answering or processing inquiries, and ensuring timely follow-up on open topics. Coordinate Works Council-related processes, including preparation, submission, follow-up, and documentation of required hearings. Prepare, coordinate, and track employment certificates and references, including manager alignment and employee communication. Maintain and update HR tracking files and documentation, including job descriptions, onboarding plans, probationary period evaluations, and related records. Coordinate service anniversary activities, including gifts, congratulatory letters, cards, and manager reminders. Support HR Managers, HR Business Partners, the Senior Director, HR, E&PC Global Operations, and the global HR team in daily operations, reports, analyses, presentations, and HR initiatives. Support