Sales Strategy & Operations Lead, Agency Deal Ops

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The Sales Strategy & Operations (SS&O) team partners with advertising sales leaders to drive business performance through strategy, analytics, and operational rigor. We combine structured problem-solving, deep business insight, and scalable execution to help the sales organization make better decisions, operate more effectively, and accelerate revenue growth.

You will be responsible for the operations of our annual Agency deals commercial framework which is a significant driver of overall revenue and critical to our overall business success. You will be able to connect Agency sales needs with system support and product capabilities across a variety of Pinterest products. The role will partner closely with other team members and cross-functional stakeholders contributing to launching a world class annual Agency deals program.

This role is ideal for someone who is highly analytical, operationally rigorous, thrives in ambiguity, and can move fluidly between long-term strategy and day-to-day business execution.

• Develop and own the workflows that drive Pinterest’s global commercial deals program with the world’s largest media agencies.

• Define systems requirements for Agency Deals and work to build/deploy

• Systematize tracking of deal value/benefits

• Define and systematize agency attribution

• Drive operational improvements that remove friction, create efficiencies and automate processes, allowing the commercial program to scale effectively

• Partner closely with cross-functional teams including Sales, Agency Leads, Finance, Revenue and Accounting and Legal to ensure stakeholders are aligned on program operations and stable workflows meet each team's dependencies.

• Manage the deal pipeline in partnership with the Agency Deals team including on-demand support for Agency Leads and approval flows, including managing exception cases

• Lead internal trainings on operational best practice

• Partner with Sellers, Agency Leads and directly with Agency buyers to manage incoming requests to utilise Principal Trading value

• Structure recurring feedback mechanisms to capture seller and cross functional partner team feedback (e.g. standing weekly touchpoints, feedback surveys, etc); translate data and findings into insights and improvement opportunities

• Develop and maintain a strong level proficiency of Pinterest Products and solutions

• Evaluate industry trends, best