Senior Digital Product Owner - S&OP Order Planning

Career Area: Technology, Digital and Data Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.  We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Caterpillar’s Strategic Procurement & Planning Division (SPPD) is seeking a Senior Digital Product Owner – S&OP Order Planning to lead the vision, strategy, and execution of digital products supporting enterprise Sales & Operations Planning (S&OP) and Dealer Order Planning capabilities. In this highly visible role, you will define and deliver a multi-year product roadmap that aligns digital investments with business priorities across supply chain, sales, and planning functions. You will act as the connective layer between business stakeholders and technical teams, translating complex planning needs into scalable, user-centric digital solutions. This role combines strategic product leadership with hands-on execution across backlog management, UAT, and product lifecycle ownership. You will drive improvements in planning performance, system adoption, and decision-making capabilities across the enterprise.

Define and lead the product vision, strategy, and multi-year roadmap for S&OP and Dealer Order Planning digital platforms Align product strategy with enterprise S&OP processes, including demand planning, supply planning, and inventory optimization Own and prioritize the product backlog, ensuring clear alignment to business priorities, planning cycles, and delivery timelines Translate business requirements into well-defined user stories, acceptance criteria, and technical requirements Partner with cross-functional teams across Supply Chain, Sales Operations, Finance, and IT to deliver high-impact digital solutions Lead User Acceptance Testing (UAT) with process owners and end users to validate product functionality, usability, and business readiness Establish, monitor, and improve Service Level Agreements (SLAs) to ensure system performance, reliability, and compliance Collaborate with Digital Customer Support and IT Service Management teams to improve service management, issue resolution, and operational stability Provide direction to the Scrum Master and Agile teams to ensure efficient, high-quality product delivery Drive a quality-first product mindset, ensuring solutions meet performance, scalability, and user experience standards Design and execute end-user training and adoption strategies to improve planning capability maturity Identify and deliver opportunities to improve forecast accuracy, planning efficiency, and order planning outcomes Ensure alignment of digital product capabilities with SPPD strategic objectives and enterprise planning goals What skills you will have: Business Analysis - Ability to identify business needs and translate them into clear, value-driven solutions using structured analysis techniques; experience supporting enterprise planning or operational processes is preferred. Decision Making and Critical Thinking - Strong analytical judgment with the ability to evaluate complex scenarios, assess trade-offs, and make informed decisions aligned with business and product priorities. Effective Communications - Excellent communication skills with the ability to convey complex technical and business concepts clearly across cross-functional stakeholders, including business, IT, and leadership teams. User Acceptance Testing (UAT) - Extensive experience designing, executing, and validating user acceptance testing to ensure solutions meet business requirements and deliver a high-quality user experience. Software Product Business Knowledge - Strong