Commercial Marketing and Communications Supervisor

About Cigna Healthcare Cigna Healthcare is a global health service company dedicated to transforming healthcare. With roots in the U.S. and operations in over 30 countries, we serve more than 180 million customers and patients worldwide. Ranked 13th on the Fortune 500 in 2025, Cigna is recognized as one of the most trusted and influential names in the industry.                 Our mission is to improve the health, well-being, and peace of mind of those we serve . Join our globally recognized brand, where trust, communication, and a positive culture are at the core of everything we do. Our leadership is consistent, approachable, and supportive—ensuring your well-being and work-life balance.                 We’re looking for individuals who thrive in collaborative environments, are passionate about meaningful change, and want to grow in a company that puts people first . At Cigna, you’ll be part of a purpose-driven team that values innovation, compassion, and impact. Whether you're shaping better care experiences or supporting customers through life’s key moments, your work will matter. Grow with us —and help shape the future of healthcare.

As a Commercial Marketing & Communications Supervisor, you will be responsible for developing and delivering client-facing and prospect-facing communications, campaigns, sales enablement materials and event support that help International Organisation Health (IOH) commercial teams engage clients and grow the business. International organisations play a crucial role in making our world a safer and fairer place to live in. These organisations operate in a complex environment, where guaranteed access to quality healthcare for their staff is essential. Cigna Healthcare works in partnership with IGOs, NGOs and governments who rely on us to protect their employees and help them improve their health and vitality. The Commercial Marketing & Communications Supervisor will act as an important link between Marketing, Sales, Client Management and Customer Engagement teams. The role will focus on commercial enablement, client and member campaigns, and client-facing materials, as well as the planning and delivery of client engagement events. In this role, you will be responsible for: Commercial Enablement & Support Develop and maintain IOH value proposition, RFP sales summaries, presentations and client-facing collateral. Translate business and service topics into clear, compelling narratives for clients and prospects. Partner with Sales and Client Management teams to support business development, renewals and strategic client conversations. Ensure client-facing materials are accurate, current and aligned to IOH messaging and brand standards. Client & Member Communications Develop and execute client and member communication campaigns that improve engagement and support commercial priorities. Support service campaigns,  tailored client campaigns and benefit change communications. Partner with Customer Engagement teams to ensure communications are clear, audience-relevant and supportive of the client/member experience. Maintain and develop IOH News and other recurring client-facing materials. Client Events & Experience Support the planning, delivery and follow-up of client-facing events and commercial marketing activations. Coordinate logistics, project management, communications, materials and attendee experience. Work with internal stakeholders and external partners to ensure events are delivered professionally and consistently. Develop pre-event and post-event messaging that supports relationship building and continued engagement. Nairobi Marketing Hub Coordination Provide day-to-day coordination and people management for Nairobi-based marketing team. Support consistency, quality and prioritisation across operational marketing delivery. Identify opportunities to improve ways of working, delivery efficiency and cross-regional collaboration. YOUR