Client Reporting -Senior Associate

Who we are looking for Looking for a seasoned client reporting professional who will work with SF Operations team to research and respond to client inquiries accurately and in a timely manner. Escalate and report issues, including systems related issues to the appropriate groups, track and ensure resolution. Ensure that all activities are executed correctly and timely, including any appropriate actions are taken to resolve exceptions.  Follow up with the respective groups, e.g. SF Operations, Data Control, etc. for evidence of completeness. Make certain that exceptions are communicated to Account Management and CSS in a timely manner. SHOULD HAVE EXPERTISE IN COGNOS, POWER BI & VBA   Why this role is important to us The team you will be joining is a part of State Street Markets. As a leading provider of trading and lending solutions to the world’s institutional investors, we deliver the industry’s most innovative platforms, financing and portfolio solutions. Our capabilities are backed by proprietary, high-value research, insights and indicators that power clients’ investment decisions, accelerate performance and help investors stay ahead of shifting markets. Across our comprehensive set of solutions – data-driven macro market intelligence that give an information advantage; client-first platforms and tools that redefine trading; financing solutions that streamline liquidity access; and portfolio solutions designed to help achieve peak performance – we deliver a breakthrough edge to drive business success. As one of the largest and most experienced securities financing providers in the industry, we provide investors with market-leading expertise, technology and scale to accelerate decision-making and enhance performance. With a focus on innovative financing solutions, we’ve expanded our services to support a range of agency lending, repo and prime services, helping investors access new pools of liquidity and providing competitive overnight and term cash investment financing. Join us if making your mark in the capital markets industry from day one is a challenge you are up for.   What you will be responsible for As Client Reporting- Senior Associate you will: Ensure that the team meets accuracy and timeliness criteria Carry out responsibilities fairly and impartially; create and maintain an engaged work environment Assist in developing and implementing new workflow approaches and methods as well as system enhancements Collaborate with internal and external groups to identify, analyze and proactively resolve issues Be the key point of contact for internal/external clients Hold authority to hire, discipline, control work and terminate employment for direct reports and broader team as needed Hold authority to promote, increase salary and bonus for direct reports and broader team as needed Provide coaching and development opportunities to staff Manage Performance Priorities and development plans Ensure SOPs/regulations are met and escalate as needed Comprehensive and demonstrated knowledge of overall process and operating model Identify all risk issues, breaches and suspicious transactions and acts in accordance with the 'risk' escalation chain and operating procedures Implement and communicate to staff risk framework changes and/or escalation chain changes Perform related duties as assigned   What we value These skills will help you succeed in this role Good knowledge of Securities lending, Securities borrowing, Securities recall etc Strong communication, interpersonal, organizational, and time management skills Excellent communication, organization, interpersonal planning, and analytical skills Deadline and detail oriented Demonstrated computer proficiency, including advanced knowledge of MS Excel, Power BI, Cognos, VBA as well as problem solving and analytical skills Education & Preferred Qualifications Graduate and above preferably in Finance 3-6 years of relevant experience   Additional requirements Knowledge