Scrum Master Sr

Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Scrum Master within PNC's Retail Technology - ATM organization, you will be based in Pittsburgh, PA. As a Scrum Master your responsivities will include, but are not limited to: • Create and maintain documentation (e.g., Confluence pages). • Track project progress to ensure alignment with planned delivery timelines. • Proactively follow up on action items and drive work to completion. • Facilitate coordination across teams and ensure accountability. • Participate in standard Agile ceremonies (stand-ups, sprint planning, retrospectives). • Collaborate with cross-functional teams and stakeholders. • Identify and remove blockers to keep projects moving forward. Candidates must have a strong proficiency in: Agile Methodologies, JIRA, Confluence, and SharePoint. PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.   PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Draws on past experience, supports and facilitates a number Scrum Team(s) with varying levels of complexity in various functions by fostering Agile values and practices. Ensures team adherence to Agile principles. Provides coaching to the team(s), including newly formed teams, on how to execute the Scrum Framework. May provide guidance to less experienced Scrum Masters. Organizes and facilitates ceremonies, recommends and executes on improvement opportunities to optimize velocity and while mitigating risk. Tracks and communicates the overall team progress providing visibility to stakeholders. Takes a broader perspective to provide solutions to complex challenges. Serves as a filter to remove impediments to progress identified by the team(s). Protects the team(s) from outside influences to ensure the team remains focused on Scrum Team priorities. Partners with the Product Owner(s) to ensure the backlog items are prioritized based on business value and ready for the team(s). PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Agile Methodology, Atlassian JIRA, Customer Solutions, Information Management, Microsoft SharePoint, Organizational Analysis, Product Lifecycle Management (PLM), Program Administration, Scrum, Scrum Methodology, Software Testing Competencies Agile Development, Coaching Others, Conflict Management, Design Thinking, Group Facilitation, Interpersonal Relationships, IT Standards, Procedures & Policies, Listening, Planning and Organizing, Problem Solving Work Experience Roles at this level typically require a university / college degree, with 5+ years of industry-relevant experience. Specific certifications are often required. In lieu