Engineering Operations Technician, Data Center Engineering Operations

Amazon Web Services (AWS) is currently hiring for an Engineering Technician to support our data centers. The Engineering Technician will help ensure overall availability and reliability to meet or exceed defined service levels of data center operations. The Data Center Engineering Technician will be responsible for ensuring the overall operation and maintenance of all electrical, mechanical, and HVAC equipment within the data center. This equipment supports mission-critical servers and must maintain better than 99.999% uptime. The Data Center Engineering Technician will continue to maintain high reliability and performance while keeping operating costs in facilities at a minimum. Responsibilities: - Supervise contractors who perform servicing or preventive maintenance - Perform limited maintenance tasks to include: Rack PDU & Rack ATS replacements, rack installation and seismic bracing - Perform root cause analysis for operational issues - Troubleshoot facility and rack level events - Ensure all personnel on-site follow safety protocols - Keep track of alarms and respond accordingly - Perform basic support concepts such as ticketing systems, root cause analysis, and task prioritization Physical Requirements: All physical requirements are expected with reasonable accommodations - Walk job sites in uneven terrain - Work at heights and from ladders - Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or craw - Regularly lift and/or move up to 49 pounds; and participate in group lifts for 50 pounds or more - Carry objects weighing up to 49 pounds for short distances - Work shifts longer than eight hours in duration - Respond to off hour emergency calls - Maintain balance and perform construction tasks while on a ladder - Coordinate body movements when using tools or equipment - Work in a space requiring hearing protection AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Key job responsibilities CMMS Tracking Troubleshooting Administrative Work Package Creation Schedule management Alarm Response Project Management A day in the life This role acts as Amazon’s front line when it comes to hands-on electrical and mechanical equipment preventative maintenance (PM) and troubleshooting, reporting to a site’s Data Center Facility Manager (FM). They will track maintenance on mission-critical data center facility equipment including diesel generators and related fuel systems, electrical systems such as switchgear, UPS units, PDUs, batteries, and associated systems. Mechanical equipment includes CRAHU units, centrifugal chillers, cooling towers, water systems, air handlers and associated systems, pumps, and motors. Additional support equipment is included in the scope of the role which includes fire/life safety equipment, building automation systems, and general facilities equipment.

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating —