Commercial Issues Management Director - Team Leader

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Department Overview: Our team sits at the center of how the Commercial Bank fixes risk across lending, credit, treasury, payments, onboarding, and operations—leading issues from problem definition through control effectiveness and sustainable resolution. From control breakdowns and regulatory findings to client risk, process failures, and data issues, we focus on root cause and control design to prevent recurrence. Closing an issue is easy. Building controls that hold is leadership. This role leads a team of Issue Managers, drives remediation, and influences senior stakeholders to deliver fixes that last. The above details are specific to the role which is outlined in the general description below. Depth & Scope: Manages programs with a moderate to high level of regulatory oversight Manages programs with a moderate to high risk profile Oversees overall and consolidated program financials, benefits realization analysis and manages the overall program budget Considered as a subject matter expert within the LoB with comprehensive knowledge of the practices, procedures and principles of project / program management Typically leads the delivery of up to Tier 2 programs with a moderately high to high complexity profile May on occasion lead the delivery of Tier 1 programs Directly manages a team or Project Managers / Business Analysts and / or Specialized Resources to ensure talent needs and capabilities are developed to support long term goals for the unit Provides strategic guidance to business / functional leaders to ensure escalated concerns or regulatory or governance related program issues are appropriately managed Education & Experience: Bachelor's degree required Project Management Certification required 10+ years relevant experience Comprehensive knowledge of the practices, procedures and principles of project management Exposure to financial management with respect to tracking, forecasting and managing project budgets. Ability to make an impact, influence and achieve results with effective negotiation, problem-solving and communication skills Strong facilitation skills Commitment to team skills development and ability to attract top talent Team player with ability to build and maintain strong working relationships with internal and external partners Ability to create and foster a cohesive team, and promote a positive work