Banquet Captain | Part-Time | Palm Beach County Convention Center

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Banquet Captain | Part-Time | Palm Beach County Convention Center

Location

US-FL-West Palm Beach

Job Post Information* : Posted Date

8 hours ago (7/31/2026 9:07 AM)

Job ID

2026-33678

Location Name

Palm Beach County Convention Center

Category

Catering / Banquet / Event Sales

Type

Regular Part-Time

Location : Location

US-FL-West Palm Beach

Job Post Information* : External Company Name

Oak View Group

Job Post Information* : External Company URL

https://www.oakviewgroup.com/

Location : Postal Code

33401

Location : Address

650 Okeechobee Boulevard

Job Post Information* : Post End Date

10/30/2026

Oak View Group

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.

The Banquet Captain oversees the efficient operation of banquet functions in the convention center, ensuring that events are executed smoothly and according to client expectations under the guidance of the Catering Supervisor. This role involves leading and directing serving staff, coordinating with various departments, and ensuring a high level of customer service. The Banquet Captain is responsible for setting up, executing, and breaking down events, providing leadership and guidance to staff, and ensuring all banquet services align with the event's requirements. This role will pay an hourly rate of $22.00-$25.00. Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching. This position will remain open until October 30, 2026.

The Palm Beach County Convention Center is a multi-purpose facility in West Palm Beach, Florida, managed by Oak View Group. The Center features a 100,000 square-foot exhibit hall, a 22,000 square-foot ballroom, and 21,000 square feet of flexible meeting space, as well as connecting to the 400-room Hilton West Palm Beach.

Reviews Banquet Event Orders (BEOs) to ensure that all details, such as food and beverage, seating, special requests, etc., are met. Conducts pre-banquet meetings with staff to ensure appearance, uniform, and hygiene standards are being met; assign stations and partners; and review banquet event orders. Communicates with the supervisors and managers to ensure that all details have been planned for and met. Ensures that changes and further instructions are made in a timely manner. Ensures that appropriate quantities of china, glassware, silverware, linens, and other items are available for upcoming events. Secure requisitions for those items not available in inventory. Checks room set-up prior to event and meets with chefs to confirm quantities of food items and timing of food leaving the kitchen. Ensures proper handling of all equipment (i.e., china, glassware, silverware, linen, and props) and their proper storage after use. Conducts random audits during functions to evaluate food and service. Ensures that food is served at an appropriate temperature, food is placed properly on the table, sufficient food is available, and upsell opportunities are met. Regularly reviews the banquet schedule for changes, calendar of events, and special events. Handle client complaints and issues promptly, working with the event planning team to resolve any challenges. Train and mentor banquet servers and other event staff to uphold the standards of the convention center. Ensure staff adheres to safety,