Store Team Lead - Full Time - NFS Crete

As our Nike Store   Lead,  your mission will be to build the bond between the consumer and the brand by providing the highest level of service and inspiring with powerful brand stories adapted to the retail setting.

Utilize exceptional customer service skills, sales techniques, and product knowledge to connect customers with the right product and drive sales   Handle more complex transactions or customer service situations   Provide   expertise   in one or more areas or functions (shipping and receiving, cashier duties, and customer service)   Seek ongoing training and education to further develop   expertise   Assist   managers in conducting formal onboarding and training programs for associates   Assist   with loss prevention efforts by providing proactive customer service   Assist   in coordinating work of other associates   May have key holder responsibilities   High school diploma or equivalent   3 years retail experience   Basic computer skills including Microsoft Office   Ability to work weekends, evenings and holidays as needed