Oracle Managed Services Manager

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Oracle Managed Services Manager Package and Technology Enablement | Package Managed Services New York, New York, United States

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Position Summary Our Deloitte Enterprise Performance team is at the forefront of enterprise technology, working across finance, supply chain, and IT operations to deliver holistic performance improvement and digital transformation. Join our team of strategic advisers and architects, differentiated by our industry depth to collaborate with leading solution providers and leverage your experience in strategy, process design, technology enablement, and operational services to enable heart-of-the-business solutions. Work You’ll Do As a Manager, Managed Services on the Government & Public Services Enterprise Operations as a Service team, you will be responsible for: Leading delivery for Oracle Cloud ERP application management services engagements for Government & Public Services clients, including service quality, delivery governance, and client satisfaction Managing steady-state support operations across incident, problem, change, release, and minor enhancement processes for Oracle Cloud ERP and other enterprise resource planning platforms Leading cross-functional teams supporting finance, procurement, supply chain, and enterprise operations processes while partnering with business and information technology stakeholders to prioritize backlog and resolve production issues Monitoring