Sr. Manager, Project Management (Hybrid)

Sr. Manager, Project Management (Hybrid) We are looking for a Senior Manager, Project Manager to join the Bank Operations Command Center, Program Management Office at Capital One. In this role, you will be the strategic driver behind initiatives that keep our retail banking services running smoothly and evolving with customer needs. You’ll lead programs that are enterprise wide or division wide, and cross functionally impact bank operations. You are not just a task-tracker; you are a strategic partner who builds structure out of ambiguity, leads a team to complete milestones, identifies risks, and thoroughly documents the project’s lifecycle. This is also a people leader role, where you will be expected to operate at a "Differentiator" level leading, coaching, and mentoring junior project managers and influencing senior leadership to drive projects and demonstrate project management principles.  General Responsibilities: Lead enterprise wide or division wide initiatives with cross-functional bank operations impact by providing strategic direction to stakeholders Build relationships with cross-functional project stakeholders to provide strategic and tactical thought partnership to hold accountability and effectively drive project delivery Work autonomously to proactively design and evolve project plans, bringing the ability to quickly put structure in place to manage work in a dynamic complex environment Design, develop, and manage project plans in a complex dynamic environment, revising needs to meet changing requirements Leverage problem solving and influencing skills to ensure project plans deliver on intent Document projects appropriately to storytell the journey of the project, ensuring decision points and issues are historically preserved Identify potential risks and process breakdowns, document issues, and drive them toward remediation Exhibit outstanding influencing and results oriented skills to effectively drive project / program efforts Serve as a formal or informal mentor to junior PMs; share subject matter expertise and model the "Differentiator" behaviors of the PMO competency model, raising the quality of work for all project managers in the organization Have excellent verbal and written communication skills (compelling, clear, concise) in multiple formats (agendas, minutes, status), in order to share status, risks, wins, and escalate issues to core project team members, stakeholders, and executives/sponsors Demonstrate exceptional stakeholder management skills, with the ability to influence at all levels of the organization Showcase proven ability to manage multiple complex initiations simultaneously, with a track record of delivering on time Location: West Creek 5 (Richmond, VA) or Center 2 (McLean, VA) - this role is Hybrid , where you will be expected to spend 3 days per week working in office and the remainder of the week working virtually.

Bachelor’s Degree or Military Experience At least 3 years of People Management experience At least 6 years of Project Management experience At least 1 year experience working in a Project Management Office (PMO) environment Project Management Professional certification Preferred Qualifications Master's degree At least 6 years of People Management experience  At least 8 years of Program Management, Project Management, or Portfolio Management experience At least 2 years of Financial or Regulatory Industry experience At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.