TikTok Shop - Head of Creator Ecosystem Governance

About the Team: Global E-Commerce's Governance and Experience (GNE) team keeps the marketplace safe and trustworthy for buyers, sellers, and creators alike. Within GNE, the Content & Creator Governance team builds a trusted, high-quality content ecosystem — setting global policies and standards for content integrity, creator compliance, and brand safety while enabling creativity.

Key Responsibilities - Define and evolve governance strategies for TikTok Shop’s creator ecosystem, covering areas such as creator conduct, content tiering, incentive abuse, misleading promotion, and ecosystem integrity. - Build and refine signals, metrics, and risk prioritization to detect and address violative creators and abusive content trends. - Partner with Policy, Operations, Data Science, Legal, and other Gov domain teams to design end-to-end governance solutions, from risk identification to enforcement, appeals, and continuous improvement. - Establish clear operating mechanisms, escalation paths, and success metrics to improve governance consistency and cross-functional alignment. - Serve as a thought partner to business and governance leaders on creator ecosystem health, long-term risk prevention, and scalable policy implementation.