Technical Writer

Technical Writer This role has been designed as 'Hybrid' with a requirement that you will work on average 2 days per week from an HPE office.

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

Job Summary:   We are   seeking   a highly skilled and motivated   technical writer   to join our Technical Publications team. In this role, you will create, manage, and   maintain   high-quality technical documentation that enables customers, partners, and internal teams to effectively use and understand HPE Networking products and solutions. You will work closely with engineering, product management, and other cross-functional teams to translate complex technical concepts into clear, concise, and user-friendly content that aligns with our commitment to innovation and customer success.   What you will do :

Develop and   maintain   comprehensive technical documentation, including user guides, release notes, configuration manuals,   deployment   guides , hardware installation guides, hardware reference documentation, and platform-specific quick start guides .   Create and   maintain   documentation for networking hardware products, including physical specifications, port configurations, LED indicator references, mounting instructions, cabling guidelines, and hardware troubleshooting procedures.   Collaborate with subject matter experts (SMEs) and engineers to gather information and ensure accuracy and completeness of content.   Translate complex technical concepts into clear and concise language that is accessible to a range of audiences, including IT professionals and non-technical users.   Develop and edit high-quality hardware content using   MadCap   Flare ,   Adobe FrameMaker , and Adobe InDesign .   Develop and edit high-quality hardware diagrams, product illustrations, and visual assets using   A dobe Illustrator   and Adobe Photoshop   to enhance documentation clarity and usability.   Manage documentation projects, including planning, content development, reviews, and publishing, while adhering to deadlines and quality standards.   Stay   up to date   on HPE Networking products , hardware platforms,   and   technologies to ensure documentation   is   accurate .   Partner with other writers and SMEs to share context, align on standards, and keep content consistent across deliverables.   Workflow Clarity (How Work Comes   in   and Gets Published):   Work intake will be driven by product feature changes, bug fixes, and documentation gaps   identified   through the Ask AI chatbot (plus input from Engineering, Product Management, Support, and other stakeholders).   You will triage requests, confirm the source of truth (for example: requirements, design docs, tickets, release notes,   hardware specifications,   or SME confirmation), and propose the doc update approach (what to change, where, and why).   You will draft and edit updates in Markdown in a Git-based workflow (branch/PR), coordinate reviews with SMEs, and iterate quickly based on feedback.   You will   validate   changes for accuracy and completeness, follow established style/standards, and ensure updates are ready for publish in a continuous/rapid release environment.   For Ask AI– identified   gaps, you will verify the gap, update