IT/AV Technician - (Celebration Key - Bahamas)

The IT/AV Technician installs, maintains, and repairs radio communication systems. The ideal candidate will have experience working with two-way radios, transmitters, receivers, and related equipment. This role requires strong technical skills, problem-solving abilities, and a commitment to ensuring reliable communication systems for operational efficiency and safely. Key Accountabilities / Job Functions: The IT/AV Technician is responsible for, but not limited to the following: AV Support Set up, operate, and maintain AV equipment (projectors, microphones, speakers, video monitors, recording equipment, etc. Install and configure AV systems in conference rooms, classrooms, or event spaces. Troubleshoot and resolve technical issues during live events or meetings. Collaborate with IT teams and event coordinators to ensure seamless AV integration. Maintain inventory and perform routine maintenance on AV equipment. Train staff and end-users on AV system usage and basic troubleshooting. Install, configure, and test radio communication systems including base stations, mobile units, and repeaters. Perform routine maintenance and diagnostics on radio equipment to ensure optimal performance. Troubleshoot and repair faults in analog and digital radio systems. Monitor signal strength and quality, adjusting as needed. Maintain accurate records of installations, repairs, and maintenance activities. Ensure compliance with FCC regulations and other applicable standards. Collaborate with engineers, IT teams, and field personnel to support communication needs. Provide technical support and training to end-users on radio equipment usage. IT Support Serves as the first point of contact for IT support within the organization. Installing, configuring, and maintaining software and hardware components of computer and network systems. Repairing and replacing damaged computer and network components. Ensuring the security of client and server computers by installing and upgrading antivirus and firewall software. Supporting fellow employees, support teams and visiting technicians whenever they encounter challenges with computers and network devices. Testing new hardware and software before full-scale installation. Maintenance Maintenance and administration of network equipment, PCs, POS Terminal such as Latitudes, Shorex. Cheq, Symphony, and other end user computer equipment. Maintain the inventory for IT equipment. Maintaining and updating technical documentation regularly. Perform routine inspections and preventive maintenance on AV equipment to ensure optimal performance and longevity. Diagnose and repair faults in audio, video, and control systems. Maintain accurate records of maintenance schedules, repairs, and equipment inventory. Update firmware and software for AV devices and control systems. Replace or repair damaged cables, connectors, and other hardware components. Monitor system performance and proactively identify potential issues. Coordinate with vendors or service providers for specialized repairs or warranty services. Ensure all AV systems are clean, properly stored, and safely secured when not in use. Conduct regular inspections and preventive maintenance on radio systems and components. Replace or repair defective parts such as antennas, cables, batteries, and circuit boards. Calibrate and align radio frequencies and equipment to manufacturer specifications. Maintain inventory of spare parts and tools. Keep detailed logs of maintenance schedules, service reports, and equipment status. Coordinate with vendors for specialized repairs or warranty services. Troubleshooting Troubleshooting in Windows operating systems and Microsoft Office software. Diagnosing and troubleshooting software and hardware issues. Quality Control & Compliance Assist with project rollouts and conduct quality control checks of new technology or enhancements to existing systems to ensure desired operability. Support compliance with site IT policies,