Learning Governance & Standards Team Leader

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed.  We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

The Global Learning & Development (GL&D) Governance & Standards Team Leader is responsible for leading the governance, standards, project management, program coordination and operational effectiveness functions across the learning organization. This role oversees a team of project managers, designers and specialists responsible for establishing and maintaining learning standards, governance processes, quality controls, project management practices, risk and compliance oversight, learning experience consistency, and workflow optimization.

Leader serves as a key partner to GL&D leadership, HR Product, Technology, Procurement, Legal, Compliance, Finance, and business stakeholders to ensure learning products, services, and projects are delivered consistently, efficiently, and in alignment with organizational requirements and strategic priorities. This role is accountable for creating scalable processes, improving operational maturity, driving standardization across learning teams, managing governance programs, overseeing critical learner-facing projects, and ensuring the organization maintains strong controls while delivering exceptional learner experiences.

Responsibilities: Leadership Responsibilities • Lead, coach, develop, and manage a team of project managers, governance specialists, and learning designers. • Establish team priorities, goals, performance measures, and development plans. • Foster a culture of accountability, continuous improvement, innovation, collaboration, and operational excellence. • Drive adoption of enterprise standards, governance practices, and quality expectations across GL&D. • Mentor team members in project management, governance, risk management, and consulting skills. Governance, Standards & Quality Management • Establish and govern GL&D development methodologies, project management standards, templates, and best practices. • Define and maintain enterprise learning design, visual, brand, accessibility, and learner experience standards. • Standardize reusable learning assets, playbooks, toolkits, and development resources across the department. • Develop and oversee quality assurance processes, audits, quality reviews, and continuous improvement initiatives. • Partner with learning leaders to ensure consistent application of standards across all learning products and services. • Establish groups and review processes to evaluate standards adherence and improvement opportunities. • Oversee development and maintenance of GL&D SharePoint sites and internal digital experiences. • Support executive leaders with presentation consulting, storytelling, and visual design expertise. Project Management Leadership • Lead the department's project management discipline, standards, methodologies, and project governance practices. • Oversee a portfolio of learner-facing projects and strategic initiatives. • Provide leadership and guidance for project planning, execution, issue management, stakeholder engagement, risk management, and status reporting. • Ensure projects are delivered on schedule, within scope, and aligned with business objectives. • Develop project reporting frameworks and executive-level dashboards. • Facilitate project prioritization, resource coordination, and governance review processes. • Manage program coordination activities and program planning for training programs Workflow, Intake &