Industrial Design, Fulfillment

We are seeking an experienced Supply Chain professional to lead the strategic development and evaluation of technology solutions that drive 3P Parity across Amazon's fulfillment network. This role sits within the Special Projects & Expansion (SPEX) team and is focused on identifying, assessing, and implementing the right technologies; including racking systems, sorters, automation, and other fulfillment infrastructure — to ensure our third-party logistics (3PL) partners can match and expand their product and service offerings in alignment with Amazon's internal capabilities. You will bridge Amazon's internal technology landscape with the external 3PL ecosystem, evaluating both Amazon-native solutions and market-available technologies to identify where 3PLs can increase their operational capabilities and close parity gaps. This role requires a blend of strategic thinking, technical acumen, and cross-functional collaboration to translate complex operational requirements into actionable 3PL solutions. Key job responsibilities Lead the strategic planning and solution design for 3P Parity initiatives, translating Amazon's network expansion needs and internal technology standards into commercially viable 3PL partnerships Evaluate technologies internal to Amazon (e.g., automation systems, racking configurations, sortation equipment) and external market solutions to identify where 3PLs can increase their product and service offerings Assess 3PL facilities and operational capabilities to identify parity gaps and develop targeted technology roadmaps for partner improvement Own multiple projects simultaneously — from concept and feasibility through design approval — including greenfield, brownfield, and retrofit scenarios across fulfillment centers, cross-dock facilities, and transportation centers Develop and negotiate commercial frameworks and operational agreements that incorporate technology requirements and parity standards Serve as the primary technical point of contact for 3PL partners on SPEX-related projects, ensuring alignment between Amazon's requirements and partner capabilities Drive cost modeling and financial analysis to ensure technology solutions are operationally viable and cost-effective Collaborate with internal teams (Ops Engineering, Capacity Planning, 3PL Solutions) to hand off approved designs and support successful installation, commissioning, and launch Build and maintain strategic relationships with key 3PL partners while representing their capabilities and technology roadmaps internally A day in the life As a Special Projects Manager for 3P Parity, your days will blend technical deep-dives with strategic planning. You might start the morning reviewing a 3PL facility assessment to identify automation gaps, then shift to a cross-functional session with internal engineering teams to evaluate whether an Amazon-native sortation solution can be adapted for 3PL use. In the afternoon, you could be structuring a technology roadmap for a key 3PL partner or presenting parity findings to senior stakeholders. Whether you're analyzing fulfillment system designs, evaluating external vendors, or designing innovative solutions from scratch, you'll play a pivotal role in shaping how Amazon's 3PL network evolves to meet tomorrow's demands. Note: Position may require up to 20% travel, primarily to 3PL sites and Amazon fulfillment centers.

The External Fulfillment (EF) organization at Amazon manages our third-party logistics (3PL) partnerships across the network. Within this organization, you will join the North America External Fulfillment Strategy team's Special Projects & Expansion (SPEX) function — a team dedicated to exploring new business opportunities where 3PL currently cannot operate at scale. Our mission is to close the gap between Amazon's internal fulfillment capabilities and what our 3PL partners can deliver, driving parity through technology, innovation, and strategic partnership. We operate