Campus Lead

JLL empowers you to shape a brighter way .   Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Campus Lead Overall Responsibility Manage the entire Facilities function in a DC; Work with DC EC to provide required business support to enable the business support within the DC in accordance to policies   Financial Management To coordinate with client facilities in giving inputs for proper planning & managing of the CAPEX & OPEX budgets for operational expenses in all areas. Setting up targets for the yearly OPEX expenses and closure of invoices within stipulated time. To manage and control all critical spares for all installations as per manufacturer recommendation and inventory. To coordinate with client facilities to have all operational related contracts in place.   Operations Management   Single point of contact for daily facility management operations and management of a site or multi-sites as appointed. Matrix manages both technical and administrative staff. Responsible for the performance and morale of all resources deployed for FM scope in the assigned facilities. Responsible to represent JLL and to portray partnership management in the areas of service, performance, compliance, ethics, people, and relationship management for the assigned sites. SPOC for all JLL HR related matters for the JLL FM team assigned. Maintain regular contact with HR for people management, Learning & Development programs and leave planning. Documentation of HR activity as per JLL HR and Workday guidelines. Client service and experience focus on collaboration with Account Director. Understand JLL contractual scope thoroughly and ensures all contractual commitments are always fulfilled. Demonstrates continuous improvement on all key measurables. Responsible establishing annual budget and tracking expenses against budget periodically as specified by Client process. Responsible for commercial goals of price and value for FM Operations for the client site(s) assigned. Manage all assigned facilities to achieve KPI performance targets, monitor SLAs to identify potential challenges and plan corrective actions/best practices accordingly. Implement site-level innovative programs, processes and procedures that reduce short- and long-term operating costs and increase productivity. Encourage team to be innovative in client service / problem solving. Plays an important role with dual responsibilities for communication and reporting. Oversee team to ensure a culture of safety, customer service, compliance, and quality.  With supply chain identify opportunities to deliver differentiated value through quality, innovation, or cost improvements.  Work in conjunction with central supply chain programs and account specific programs to support client specific needs.  Lead the Experience Clean Supplier Partnership program, including meeting governance requirements and scorecard review. Manage and lead teams, ensure training and performance reviews are completed. Support operational expense budget process across functional partners in support of Infosys objectives.  Ensure budget targets are met for site(s). Client service and experience focus; sets communications protocol for team. Follows JLL reporting protocols for all commercial, costing and billing for the FM contract. Manages all Client service-related reports / communication. To liaise with local authorities for facility related issues and for all statutory related compliances at all times. To liaise with the