Technical Project Coordinator

Description & Requirements

Maximus is a trusted federal partner supporting mission‑critical programs across national security, defense, and public service delivery. Our work focuses on sustaining, operating, and improving essential government systems and services, with proven operational excellence, and a commitment to mission success for our customers. Joining Maximus means becoming part of a collaborative, mission‑driven organization where teamwork, accountability, and professional growth are core to how we operate. We invest in our workforce through training, education, and career development, empowering professionals to deliver high‑impact solutions while contributing to outcomes that matter at a national scale. This position is contingent upon contract award and position availability. Selected candidates will receive a contingent offer of employment, which will become final only upon successful contract award to Maximus, availability of the position, and receipt of authorization to proceed. Ability to obtain and maintain a Public Trust is required. Active Public Trust and/or DHS Suitability is preferred. U.S. citizenship or U.S. national status required. This role is remote. The Technical Project Coordinator supports IT operations by coordinating high-volume technical projects across infrastructure, cloud, network, endpoint, and IT service management teams. This role provides centralized project visibility, risk management, release coordination, and stakeholder communications while flexing into hands-on technical support as project demands fluctuate.

Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS172, P4, Band 7

Job-Specific Essential Duties and Responsibilities: - Support Program Management by coordinating several monthly special projects across Cloud & Platform, Infrastructure & Storage, Network & Communications, Endpoint & User Services, and IT Service Management teams. - Identify, track, mitigate, and communicate technical and operational risks, coordinating mitigation strategies with delivery team leads and leadership. - Coordinate with Configuration, Change, and Release Management teams to ensure release readiness with adherence to processes. - Develop and deliver clear stakeholder communications, including outage notifications, change announcements, and project status updates for leadership and affected users. - Ensure timely and accurate updates to program and technical artifacts, including technical architecture diagrams, Standard Operating Procedures (SOPs), and Disaster Recovery documentation. - Provide hands-on technical support during periods of reduced coordination demand, supporting O&M activities while maintaining service levels and SLAs. - Leverage agency-approved tools (e.g., ServiceNow, SharePoint) for project tracking, documentation, and reporting. Job-Specific Minimum Requirements: - Ability to obtain and maintain a Public Trust is required. Active Public Trust and/or DHS Suitability is preferred. U.S. citizenship or U.S. national status required. - Bachelor’s degree in Information Systems, Computer Science, Engineering, or a related field or equivalent work experience. - 7+ years supporting IT operations, technical project coordination, or systems analysis within complex enterprise environments. - Experience coordinating IT infrastructure, cloud, network, and endpoint projects in an O&M environment. - Working knowledge of IT Service Management (ITSM), change, configuration, and release management processes. - Ability to manage high project volumes while maintaining accuracy in schedules, risks, and documentation. - Strong written and verbal communication skills for executive-level and technical stakeholders. - Experience updating and maintaining technical documentation, architecture artifacts, and continuity materials. Preferred Skills and Qualifications: - Familiarity with federal government environments. - Experience using ServiceNow for project tracking,