Account Manager

Account Manager Full-time Company Description Hungerstation is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. Job Description Purpose To oversee a portfolio of clients, foster strong relationships and drive client satisfaction and engagement. Key Accountability Areas ● Act as the primary point of contact for all matters related to customer account management. ● Build and maintain strong, long-lasting client relationships ● Build and nurture strong, lasting relationships with clients, ensuring high levels of satisfaction and trust. ● Promote the company’s offerings to achieve mutual satisfaction and strengthen client trust. ● Ensure the timely and successful delivery of solutions that align with customer needs and objectives. ● Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders ● Develop new business with existing clients and/or identify areas of improvement to meet sales quotas ● Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts) ● Prepare reports on account status ● Collaborate with sales team to identify and grow opportunities within territory ● Assist with challenging client requests or issue escalations as needed ● Follow all relevant policies, procedures, and processes for the daily work to be carried out in a controlled and consistent manner. ● Contribute to the identification of opportunities for continuous improvement of processes and practices to enhance effectiveness. ● Uphold a high-performance working environment and promote HS’s Values. Qualifications Knowledge and Experience ● 1-2 Years of relevant experience ● Advanced skills in MS Office ● Bachelor Degree in a relevant field is required By clicking the link above or any third-party link within this posting, you are leaving this site and going to a third-party website where the third-party website's terms and privacy policy apply I'm interested I'm interested Privacy Notice I'm interested Refer a friend share this job Share to WeChat × Copy the link and open WeChat to share. Copy to clipboard Open WeChat Share to WeChat × Use Scan QR Code in WeChat and click ··· to share.