Automation Engineer

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. This role serves as a lead technical resource for industrial automation across a network of pharmacy fulfillment centers, supporting initiatives ranging from day to day operational improvements to large-scale capital projects. In addition to project execution, this position plays a critical role in providing ongoing support and optimization of existing automation systems, including robotics, conveyor systems, and integrated production equipment, ensuring maximum uptime, reliability, and performance. You will be responsible for designing, developing, implementing, testing, and supporting both cutting-edge and legacy automation solutions within our industrial processes. A solid emphasis is placed on system stability, rapid troubleshooting, and continuous improvement in a live production environment. As the Engineer in this capacity, you will own and support all aspects of industrial automation systems, including Programmable Automation Controllers (PACs/PLCs), electrical systems, vision systems, Supervisory Control and Data Acquisition (SCADA) systems, fieldbus networks, robotics, pneumatics, Integrated PCs (IPCs), Human Machine Interfaces (HMI), conveyor systems, and sensing technologies. In addition to development responsibilities, you will act as a key support resource-diagnosing issues, providing root cause analysis, and implementing corrective actions for automation systems in production. You will collaborate cross-functionally with operations, maintenance, and engineering teams to ensure systems are properly maintained, supported, and continuously improved. Success in this role requires expertise across the full automation lifecycle, from new system design and commissioning to hands-on troubleshooting, support, and optimization of existing systems in a fast-paced production environment.

Lead the research, design, development, and ongoing support of industrial automation systems, from conceptualization through production and lifecycle sustainment Provide day-to-day support for production automation systems, including robotics, conveyor systems, and integrated equipment, ensuring high availability, reliability, and performance Troubleshoot and resolve hands-on technical issues related to new and existing automated equipment; drive both short-term fixes and long-term corrective actions, including root cause analysis Act as a primary escalation point for complex automation issues, working closely with Maintenance and Operations to minimize downtime and restore production quickly Collaborate and communicate with cross-functional teams (IT, OT, Operations, Maintenance) to identify automation opportunities, support needs, system requirements, and develop effective solutions Commission, program, and support Programmable Automation Controllers (PACs/PLCs), robotic systems, SCADA systems, vision systems, and other automation components to meet project and operational needs Monitor system performance, analyze data, and proactively identify improvement opportunities to enhance equipment reliability, throughput, and efficiency Conduct testing, data gathering, and perform analytics to troubleshoot intermittent issues and optimize system performance in a live production environment Manage installation, startup, and ongoing support of equipment, including generation and execution of test plans, factory acceptance testing (FAT), and site