Sr Mgr, IP Policy Ops Lead

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At eBay, we protect intellectual property rights while helping buyers and sellers participate in a trusted global marketplace. We work to keep the marketplace safe, fair, and easy to use for customers, sellers, rights owners, and partners. The Senior Manager, Intellectual Property Policy Operations Lead will set the direction for eBay’s global IP policy operations, including copyright, trademark, design rights, brand protection, rights owner reporting, repeat infringement risk enforcement quality and support our Verified Rights Owner (VeRO) program. This leader will manage a team of Policy Managers and Policy Specialists who turn IP risk, legal requirements, marketplace trends, and customer needs into clear policies, practical enforcement standards, and measurable results. We are looking for a leader who can make good decisions in complex situations, explain policy choices clearly, and help teams move from issue identification to action. This role works closely with Legal, Product, Engineering, Customer Service, Analytics, and Operations to make sure our IP policies are clear, scalable, measurable, and ready to support modern enforcement tools. This is an opportunity to lead a high-impact policy area at the center of marketplace trust! What you will Accomplish You will lead eBay’s global IP policy operations strategy and guide the team responsible for policy intent, risk assessment, enforcement planning, and ongoing improvement. You will help us identify emerging IP issues, rights owner concerns, regulatory changes, seller behavior patterns, enforcement gaps, appeal trends, and customer impact. We will look to you to set priorities, clarify decisions, remove blockers, raise quality standards, and build consistent ways of documenting policies, requirements, controls, and decision frameworks. You will help us make policies easier for sellers, rights owners, and internal teams to understand and apply. You will use enforcement outcomes, appeal data, false positive and false negative signals, seller impact, rights owner reports, and operational results to improve how we work. You will share clear recommendations with senior leaders on IP risk, enforcement health, performance, and where we need to act next. You will represent IP policy operations in governance forums, planning discussions, and major marketplace initiatives. We will rely on you to partner with Legal and Regulatory teams on changing obligations, litigation risk, and external expectations while balancing customer trust, seller fairness, rights owner protection, marketplace growth, and compliance. What you bring We are looking for someone with 10+ years of experience in intellectual property, trust and safety, ecommerce policy, platform governance, legal operations, risk, or compliance. You have led managers, senior individual contributors, policy experts, or domain specialists in a global environment. You understand IP enforcement, including trademarks, copyright, counterfeit-adjacent risk, rights owner reporting, notice and takedown, repeat abuse, and seller remediation. You know how to turn complex legal, policy, operational, and data inputs into clear strategy, practical requirements, and action. You communicate clearly with senior leaders and