Benefit Manager, APAC, Benefits Experience and Technology

Join our APAC Benefits team and shape the employee experience for thousands of colleagues across Japan. In this role, you'll partner extensively with internal stakeholders and external partners on the strategy, design, and delivery of employee benefit programs that meet diverse employee needs while navigating complex regulatory requirements—making a tangible difference in how our colleagues experience work at Amazon. As a Benefits Manager, you will lead benefit programs across Japan, based out of Tokyo. This role requires industry experience managing international benefits, strong organizational and analytical skills, and proven ability to manage multiple critical projects simultaneously. You will be responsible for developing and improving benefit programs and service delivery in a dynamic environment, identifying opportunities to support our diverse and rapidly growing business. The successful candidate will design and deliver sustainable, scalable and employee-centric program design, operational strategy and delivery of benefit programs offered to Amazon employees. They partner extensively with internal stakeholders and external partners to develop and execute country-level multi-year roadmap for employee health & wellness benefits. They will be responsible for standard process design and documentation, new program roll-outs, policy and compliance processes, and Tier 3+ employee escalations, among others. They serve as day-to-day project leads, driving team progress toward established goals and effectively solving problems. In this role, they will be responsible for helping design and implement tools, processes, and/or data collection mechanisms used for reporting. The ideal candidate will be comfortable working independently in a dynamic environment with rapidly changing priorities. To be successful in this role, they will need to be an innovative change agent with a strong bias for action and can communicate effectively with internal partners and external vendors and benefit providers. Strong candidates will have a demonstrated history of successfully managing large, complex initiatives, with experience in engaging with cross-functional teams and stakeholders to deliver results through leadership and influence. At Amazon, you'll work alongside the latest AI and GenAI tools that are increasingly woven into how teams operate: from AI-powered capabilities that accelerate decision-making, to Generative AI that helps you focus on work that truly matters. You'll have opportunities and resources to develop AI fluency at your own pace, with continuous learning built into the culture. APACベネフィットチームの一員として、日本全国で働く数千人の従業員体験をより良いものにしていく仕事です。社内のステークホルダーや社外パートナーと幅広く連携しながら、多様な従業員ニーズと複雑な規制要件の両方に対応する福利厚生プログラムの戦略立案・設計・運営を担っていただきます。 東京を拠点に、日本全体の福利厚生プログラムをリードするベネフィットマネージャーとして、Amazonで働く仲間の日々の体験に直接インパクトを与えられるポジションです。 【主な業務内容】 - 従業員の健康・ウェルネスに関する福利厚生の国レベルの複数年ロードマップを策定・実行する - 持続可能でスケーラブル、かつ従業員視点に立ったプログラムの設計・運営戦略を立案し実行する - 標準プロセスの設計・文書化、新プログラムの展開、ポリシーおよびコンプライアンス対応を行う - Tier 3以上の従業員エスカレーションに対応する - プロジェクトリーダーとして、チームの進捗管理や課題解決を推進する - レポーティングに使用するツール・プロセス・データ収集の仕組みの設計・導入を支援する