Head of Learning & Talent Management Technologies
International Flavors & Fragrances
- Location
- Tastepoint South PA USA
- Work model
- On-Site
- Level
- Staff
- Posted
- 15h ago
Skills
About this role
Job Summary
What’s your next big career move? If it involves driving meaningful change through learning, talent technology, and employee growth, we should talk. IFF is a global leader in flavors, fragrances, food ingredients and health & biosciences. We deliver sustainable innovations that elevate everyday products. People & Culture fosters a purpose-driven, inclusive culture where talent thrives, leadership grows, and every employee is empowered to make joy. Be part of a collaborative, global, and impact-driven team where together we can achieve greatness and make a real impact. Your potential is our inspiration. The Head of Learning and Talent Management Technologies leads and advances IFF’s learning and talent technology ecosystem. This role translates Growth & Development strategy into scalable, data-informed operations and enables a seamless, user-centered experience across learning, performance management, and skills development. Working closely with the Global Head of Learning & Performance Enablement and cross-functional HR, Talent, and HR Operations teams, this role shapes and sustains the technology backbone of the Growth & Development ecosystem, including LMS, performance systems, analytics, governance, and integrations. Where You’ll Make a Difference Lead the day-to-day administration and continuous improvement of Workday Learning, Performance/Talent Management, and related learning technologies. Ensure platforms are stable, scalable, user-friendly, and aligned with enterprise talent, learning, and skills strategies. Lead LMS and performance module release management, including impact assessment, testing, deployment readiness, and communication. Evolve support intake, prioritization, service levels, escalation processes, governance frameworks, SOPs, and quality standards. Define and maintain LMS governance standards, taxonomy, metadata, and content structures to strengthen consistency, discoverability, and reporting integrity. Support the end-to-end performance management lifecycle in Workday, including goal setting, reviews, feedback, and calibration processes. Connect learning and performance data with skills frameworks, competency models, career architectures, LXP capabilities, AI-enabled tools, and skills-based talent practices. Lead dashboards, reporting, insights, and evaluation strategies that demonstrate program effectiveness, capability growth, behavior change, and business impact. Lead and develop LMS administrators while enabling a global, matrixed administrator community with clear roles, standards, training, tools, and ongoing support. What Makes You the Right Fit Bachelor’s degree in HR, Learning & Development, Business, Information Systems, Data Analytics, or a related field, or equivalent experience. At least eight years of experience in HR technology, learning systems, LMS/LXP, or performance management platforms, with Workday strongly preferred. Proven experience administering, optimizing , and improving enterprise LMS platforms and performance management systems. Experience supporting LMS and Workday releases, including testing, configuration, deployment coordination, and stakeholder communication. Experience designing and executing learning evaluation strategies, measurement frameworks, assessment instruments, surveys, analytics, and data collection methods. Experience with service management, governance models, operational process design, and continuous improvement. Strong analytics and reporting capability, including Power BI or similar tools, Excel, data visualization, and executive-ready storytelling. Experience supporting performance management processes, related analytics, adoption, and manager and employee experience improvements. Strong stakeholder management and communication skills across technical, non-technical, global, and matrixed audiences, with awareness of data privacy, security,