Sr. Finance Assistant

Being good neighbors – helping people, investing in our communities, and making the world a better place – is who we are at State Farm. It is at the core of how we operate and the reason for our success. We're moving with urgency to become a Next Gen Good Neighbor, with technology that strengthens human connections and enhances the customer experience. As an employee, you'll spend less time navigating systems and more time applying judgment, empathy, and expertise in the moments that matter most.

Financial Shared Services is looking to hire a Sr. Finance Assistant in Bloomington, IL. Financial Shared Services supports many areas for both State Farm employees and State Farm customers – from compensation services, expense processing, and money movement. Additional Responsibilities: Process direct deposit updates for both active and inactive agents, ensuring the accurate setup, verification, and maintenance of agents’ banking information used for commission and compensation payments Research returned deposits and process replacement entries/updates, troubleshooting other payment issues related to bank information Balance monthly controls to reconcile financial accounts, maintaining audit ready documentation Follow compliance procedures for handling sensitive banking and identity information Manage mailbox communication with agents/sales leaders to process various requests and perform problem resolution; escalating exceptions, complex cases, and suspected issues to the appropriate team(s) Assists with the completion of subpoenas and legal requests, coordination of benefits, and military pay Review of requested materials sent by Agency to verify completion/accuracy Utilize a check list to assess agents’ use of internal controls to manage Premium Funding Account risks Work closely with key business partners, including Human Resources & Development, Legal, Agency, and Enterprise Technology Qualifications The following skills, background, and/or experiences are preferred, but not required: Experience with Rumba Host/Mainframe, Coupa, Control D, Adobe, Microsoft Suite (Word, Excel, Outlook, Teams) Prior experience in payments, payroll operations, banking operations, ACH, or compensation administration High attention to detail and strong accuracy with data entry/updates Experience handling sensitive information (PII/financial data) with discretion Strong process discipline: ability to follow procedures, checklists, and controls Customer/agent service mindset: professional communication, issue resolution Strong organizational skills while working on multiple different assignments simultaneously Ability to work in a fast-paced environment and remain composed under pressure Teamwork/effective team communication and a positive work mindset                Innovator: openness to spark positive process transformation while working through organizational shifts   Hybrid Work Location:  Bloomington, IL-Corporate        Hybrid Work arrangement:  A "Hybrid" position means selected candidates will be assigned to a facility and will spend some time working both in the office and from their home. Work arrangements could change over time based on business need. This role may be structured as either working  35–50% in the office  or completing  8–10 days per month  in the office, depending on operational requirements.    ****Applicants are required to be eligible to lawfully work in the U.S. immediately; employer will not sponsor applicants for U.S. work authorization (e.g. H-1B visa) for this opportunity**** Our Benefits Because work-life balance is a priority at State Farm, compensation is based on our standard 38:45-hour work week! Potential starting salary range: $45,000 - $55,000 Starting salary will be based on skills, background, and experience High end of the range limited to applicants with significant relevant experience Potential yearly incentive pay up to 6% of base salary