Customer Service Representative

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Customer Service Representative

Dallas, Texas + Additional locations

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Caring. Connecting. Growing together. With these values to guide us, our people are committed to making a meaningful difference in the lives of those we are honored to serve.

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Customer Service Representative

Requisition number: 2373846

Job category: Customer Services

Primary location: Dallas, Texas

Additional locations: Hartford, Connecticut | Tampa, Florida | Minneapolis, Minnesota | Phoenix, Arizona

Date posted: 07/21/2026

Overtime status: Non-exempt

Travel: No

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This position is National Remote. You'll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges. Optum Insight is improving the flow of health data and information to create a more connected system. We remove friction and drive alignment between care providers and payers, and ultimately consumers. Our deep expertise in the industry and innovative technology empower us to help organizations reduce costs while improving risk management, quality and revenue growth. Ready to help us deliver results that improve lives? Join us to start Caring. Connecting. Growing together. We are continually searching for people like you to help us provide the most innovative health care services. Join a team that will make you feel valued and discover the meaning behind: Caring. Connecting. Growing together. Positions in this function are responsible for providing expertise and customer service support to callers. Direct phone-based customer interaction to answer and resolve a wide variety of inquiries. This job requires working independently and most tasks are not continuously reviewed by others. Supervision/guidance is required for higher level tasks. This position is full-time. Employees are required to