Claim Specialist - Property Field Inspection

Being good neighbors – helping people, investing in our communities, and making the world a better place – is who we are at State Farm. It is at the core of how we operate and the reason for our success.  We're moving with urgency to become a Next Gen Good Neighbor , with technology that strengthens human connections and enhances the customer experience . As an employee, you'll spend less time navigating systems and more time applying judgment, empathy, and expertise in the moments that matter most.  Grow Your Skills, Grow Your Potential Responsibilities Join our team as a Property Field Inspection Claim Specialist and showcase your expertise in handling accident and weather-related claims for homeowners, commercial properties, and large losses.     We are looking for an experienced and highly skilled professional to contribute to our dynamic team. State Farm is on the cutting edge with the use of technology to support claim employees in developing enhanced skillsets to support and protect our policyholders.  Not Human or Digital. Human + Digital, working together. You will be the first point of contact to meet with our insureds, explain coverage, estimate damages, and help them through the claims process while providing Remarkable service.

Conduct on-site inspections and assessments of property damages for both residential and commercial claims Collaborate with policyholders, insurance agents, and other involved parties to gather information and resolve claims efficiently  May occasionally require interacting with parties who express strong emotions or concerns about ongoing inspections or claim resolutions  Provide exceptional customer service throughout the claims process, addressing inquiries and concerns promptly and professionally Gather necessary evidence, document findings, and prepare detailed reports to support the claims handling process Investigate and adjust both personal and commercial property claims with exposures up to $500,000 Evaluate coverage and policy terms to determine the validity of claims and ensure compliance with local regulations Negotiate and settle claims within the authorized limits, considering policy provisions, industry standards, and company guidelines Where you'll work: This position is located in Dallas, Fort Worth, Allen, McKinney, and Desoto, TX. Competitive candidates should reside within one of the listed zip codes and will service this same territory: 75101 75115 75116 75119 75125 75134 75137 75141 75146 75152 75154 75165 75167 75172 75232 75233 75236 75237 75241 75249 76041 76064 76065 76084 76623 76651 75002 75013 75023 75025 75069 75070 75071 75072 75074 75409 75454 45201 75202 75207 75208 75209 75212 75219 75220 75225 75235 75247 76016 76017 76020 76036 76053 76060 76102 76103 76104 76105 76106 76107 76108 76109 76110 76111 76112 76114 76115 76116 76117 76118 76119 76120 76123 76126 76132 76133 76134 76135 76137 76140 76164 76179 76180 This is a Remote-Field position in which you will work from home and utilize a mobile office/vehicle for in-person appointments. Although the primary work location is in the field, with a commutable distance from home, there will be opportunities for virtual work to be completed at home. Additionally, there may be occasions where you will be required to travel outside your assigned area to assist in other territories.   Hours of operation are continually evaluated and may change based on business need. Successful candidates are able and willing to work flexible schedules and may be asked to work overtime and/or irregular hours.

Competitive candidates must demonstrate: Ability to investigate problems, evaluate information, and make well-supported decisions   Ability to interpret detailed policies, guidelines, or technical information and apply them accurately to real-world situations Ability to quickly learn unfamiliar concepts, processes, and terminology and apply that