Senior IT Manager I&O – EMEA Southwest

We are brand builders who focus our passion and creativity to build Calvin Klein and TOMMY HILFIGER into the most desirable lifestyle brands in the world and at the same time position PVH as one of the best-performing brand groups in our sector. Guided by our values and enabled by our scale and global reach, we are driving fashion forward for good, as one team with one vision and one plan. That’s the Power of Us, that’s the Power of PVH+.       One of PVH’s greatest strengths is our people. Our collective desire is to create a workplace environment where every individual is valued, and every voice is heard, and we are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging. Learn more about Inclusion & Diversity at PVH here .

Technology is at the heart of PVH’s strategy and supports the continued growth of Calvin Klein and Tommy Hilfiger. The global Information Technology organization defines PVH’s technology strategy, standards and operating model, and delivers the capabilities and services that enable business growth. Global IT is organized across three major regions: EMEA, APAC and the Americas. Within EMEA, the Infrastructure & Operations (I&O) organization ensures the reliable and consistent delivery of IT services in line with globally defined strategies and standards. The Senior IT Manager, EMEA Southwest, is part of the EMEA I&O organization, with a regional remit covering office and retail locations in France, Belgium, Luxembourg, Spain and Portugal.

Reporting to the IT Director, Infrastructure & Operations EMEA, the Senior IT Manager, EMEA Southwest, is responsible for ensuring reliable and efficient IT operations across the region. The role serves as the senior regional interface between local business teams and the global IT organization, coordinating the implementation of global services and standards and representing regional business and operational needs within the global IT framework. The Senior IT Manager oversees regional service performance and coordinates vendor management, demand intake, escalations, regional initiatives and continuous improvement. A key focus of the role is coordinating IT readiness throughout the retail store lifecycle. Working closely with the EMEA Service Delivery Manager, global service owners, vendors and local support resources, the role ensures that service issues and business needs are addressed by the appropriate service owners and delivery teams. Within this operating model, first-line support is provided by PVH’s global service desk, while local hands-on support is delivered through dedicated local support resources.

Regional IT Operations & Service Performance: Ensure reliable IT operations across EMEA Southwest by monitoring service performance, identifying recurring issues, and coordinating corrective actions with the relevant service owners and delivery teams. Retail IT Delivery & Store Lifecycle: Coordinate IT readiness for new store openings, temporary stores, refurbishments, relocations, and closures across EMEA Southwest. Align business requirements, global standards, vendors, budgets, timelines, service activation, operational handover, and decommissioning to ensure timely and consistent delivery. Business Partnership & Demand Management : Partner with local and regional stakeholders to translate business needs into clear IT demand, assess impact and urgency, and represent and track prioritized requirements through the global demand process. Regional Projects & Change Delivery : Lead regional IT projects and local rollouts of global initiatives, managing scope, timelines, project budgets, risks, operational readiness, and stakeholder communication. Vendor & Budget Management : Manage regional vendor performance against agreed SLAs and KPIs, address underperformance, and drive remediation. Own the full regional IT budget lifecycle, including